ผู้เข้าพัก
18 ตุลาคม 2023
Our stay was an exceptional experience from the moment we arrived; we were offered a glass of prosecco by the lady on reception, which was brought to us whilst we waited in the outside seating area. The spa facilities are top notch, the gym is well equipped with everything you would expect from a modern gym. The indoor pool was fabulous, with loungers and casual seating areas, which were all very clean and hygienic. The two outdoor pools are fabulous. The larger pool was cleaned most days, so it is always hygienic & inviting. There is a plentiful supply of day beds and sun loungers around the pool, you really are spoilt for choice. The poolside bar was open during the weekend. There is also a children’s pool with a flume and water umbrella. We used the hotel minibus to visit Ortigia. You just need to pre book your departure and pick up times with reception. It is free and available for everyone staying at the hotel. The cleaning staff were very hard working and made an exceptional job of keeping our suite spotless. In the suites private garden area, there were loungers, a sofa and a coffee table along with a hot tub and sauna. Our room was modern, light and roomy with great air con in all areas. We had 2 TVs, but we didn’t use either of them as the hotel facilities and grounds were too good to spend time inside. The staff went out of their way to ensure we wanted for nothing and provided first class service throughout our stay. The waiting staff at both breakfast and dinner were very knowledgeable and helped us choose wine with our dinner on several occasions. It was my partners birthday whilst we were on holiday and they made him a birthday cake, which was very thoughtful. The food is a gastronomic delight. It is beautifully presented and well cooked. Do ask for the specials as they are such a treat. We had a rib eye steak one evening and it was mouth-watering. The staff really did make our holiday fabulous, they are attentive without being intrusive and we made some wonderful memories at Principe di Fitalia, which we will cherish forever.
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