โรงแรมทริปครอบครัวในเรเกนสบวร์ก

Well I’m gonna write this review before the morning to see how breakfast is because as of now the overall experience with had with the front desk receptionist wasn’t the most pleasant. Check in went pretty smooth, when I booked it said we would get 2 free drinks due to being a silver member, well she gave us 3 since it was 3 of us, one being a child. We requested 2 key cards for both adults and once we got to the room neither keys worked. We checked the bathroom once we got in the room and only had 2 towels, floor towel and medium towel. We pulled out the sofa bed since it was 3 of us and wanted to have comfort. Well one of us went down and requested extra towels since we were short and some bedding for the sofa couch. The receptionist Marianne Holzer stated that because it was only 3 of us we did not need extra towels and that the room we booked was only for 2 which on the site showed it was for 3 people with a pull out sofa. Marianne Holzer started off okay but it ended up that she was not so friendly at all. She knew when we checked in it was 3 people and when explained that we didn’t have towels it was an issue. Last hotel we stayed at was very accommodating with towels since we did have an 8 year old with us who uses his own towel. Just confused what the issue was.

ผมและแฟน, แม่ของเขา, ผมได้เข้าพักที่โรงแรมแห่งนี้เป็นเวลาหนึ่งคืนในระหว่างการหยุดงานที่ Regensburg พวกเราได้รับการต้อนรับจากพนักงานที่เป็นมิตรและฝากกระเป๋าไว้ที่ front จนถึงเวลาเช็คอิน พนักงานต้อนรับเป็นอย่างดี พนักงานต้อนรับดี สุภาพ การเช็คอินง่ายและเราได้รับบริการฟรีเบียร์หลังจากตัดสินใจเข้าพัก ห้องของเรามีขนาดเล็กสําหรับสามคนแต่สะดวกสบายและสะอาดมาก อาหารเช้าในเช้าวันรุ่งขึ้นก็ยอดเยี่ยมและเป็นวิธีที่ดีในการเริ่มต้นวันของเราก่อนขึ้นรถไฟขบวนต่อไป ชอบขนาดโรงแรมเล็กๆ และที่เราสามารถเดินไปใจกลางเมืองได้อย่างรวดเร็ว ถ้าเรากลับมาที่ Regensburg เราจะกลับมาอีกแน่นอน!

We travel with the whole family very often. I have a silver status in Accor Hotels, Ibis Card and my wife is a member of the Accor hotel chain. I have been working in the tourism industry for several years. Before going to this hotel, we stayed for a few days at the Ibis Styles hotels in Milan, Italy, at the Ibis in Lugano, Switzerland and also a month earlier at the Ibis in Nuremberg, Germany. Unfortunately, we are faced with a terrible situation in this hotel, the solution of which is only! the dismissal of this employee, who allowed himself, one can say, fraud actions! Situation; I reserved a hotel through the Accor Hotels application and left my card details. We arrived at the hotel with the whole family and paid! for the room immediately at the reception. After the payment, I asked for an invoice for this payment as it was a business trip. To this, this employee asked me for my debit card, took it in his hands and began to rewrite my personal data somewhere! I was in shock! I asked what are you doing? To which he replied to me that ”I should write down your card details to make you an invoice”. Why, I asked? Do you already have the data of my another one debit card in the Accor Hotels application and why can't you take the card data from there? Why do you need my second debit card details for an invoice at all? This is the first time I have encountered such a situation that someone takes client debit card into their own hands and rewrites personal data from it! I demanded him to return my debit card and this employee refused to do it! He refused to return my personal card! You understand! He refused to return my personal card and threatened that he would cancel my room reservation and payment for the room if I did not give him my personal payment card details! He started saying that you don't understand how the system works in Germany and you, that is, we are wrong! When we were at the Ibis Styles Milan and Ibis Lugano Swiss for three days ago and no one took my payment card in their hands and did not try to rewrite personal data from it! I have invoices for each month from the Accor Hotels chain and I know what the process of receiving them looks like! We were shocked! Have you ever faced such a situation! Horror and shock! After that, we started shouting and already addressing other hotel employees, this hotel employee threw us a payment card and quickly left! He just runaway! Another employee gave us a card to enter our paid room and told us verbatim - Go to your room! Get away from here! That is, he just sent us away from the reception desk to our room! We were shocked! Never before in our experience have we encountered such a thing! I work in tourism and could not imagine this situation! We wanted to call the police, but this employee just disappeared! I appeal to Accor Hotels to resolve this situation and dismiss this employee! As a silver member of the Accor hotel chain and the owner of the Ibis card, I demand that this employee be pu

ห้องอาหารน่าทานมาก ด้านใน และยังมีสวนเบียร์ที่สวยงามอีกด้วย บัตรอาหารเป็นแบบ典型的บ้านพักของชาวบาวาเรีย การบริการเอาใจใส่และดีมาก อาหารของเราอร่อย ระดับภูมิภาค และนําเสนอได้อย่างน่าสนใจ ราคาก็อยู่ในเกณฑ์ดี ยังไงก็ลงตัวสําหรับคุณภาพดี เราขอมา

My experience was awful. I was not expecting something glamorous or fancy since it's not a 5 star hotel but I was expecting that it would at least be clean. When I entered the room, it was full of flies and when I checked the bedsheets I've found a cleaning rag. To keep things short I was moved to another room which would be ”clean” and without any issues. Everything was fine until I entered the bathroom and checked the toilet seat. It was full of urine and poop stains. I've immediately went down again and they felt surprised but they said they did not have another room and that they would clean the toilet which they did but still I did not feel that anything was clean in this hotel! Avoid at any cost!