"The location is great, it's just opposite to the Kawana central. Shopping and access to food and restaurants are great. The staff are friendly and helpful, but when I reported that I suffered a cut in a shower through the app, nobody returned a message and nobody cares. The shower tray is installed at elbow height with sharp edges, it's a stupid design and wrong choice of bathroom ware. When I gave the feedback to the reception and avoid responding. No apology."