My check-in and checkout was very pleasant. The staff is very nice and welcoming. There was an issue with window lock and the attentive staff said they will be sure to get it fixed. There are a bunch of extras with your stay that includes coffee and tea in the lobby all day, drinks in the evening, the buffet breakfast had turkey bacon, eggs, muffins, fruit and they even had cookies the front desk. The room was very clean and there was an updated decor throughout the hotel. The carpeting throughout the hotel hallway and elevator did make pulling luggage difficult and since pets allowed it is not a great thing to have so much carpeting. Maybe that can be removed in the future? Besides the carpeting and window lock everything else made for a really pleasant stay! Thank you to the Element Team for your hospitality!
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