So disappointing, this hotel is extremely overpriced for what they offer. The beds were clean, but messily made. The tv didn't work well, the volume would fade out every 30 seconds, there are no glasses in the room only a paper cup which you are also supposed to use for your coffee in the morning. They provide coffee , with a paper sachet of creamer. The hotel policy says let them know and they will do everything to make your stay better....when we asked about getting a glass they sent us to there restaurant to get them. Told about the tv, the reply is sorry about that...no fix. When you pay over 200.00 a night I expect glasses in the room, small fresh creamers in the fridge, a clean well made bed, tv that works and maybe a little something extra, afterall when I stay at smaller, non name brand hotels for just over 125.00 we always get these little extras. When we spoke to the front desk about our stay they suggested we join the Hilton Rewards program....hmmmm
แปล