Underwhelming reception in the bar. Pleasant staff. Not quite what we expected for the price. Location is a short walk from the train station and near Calton Hill. Not hard to get anywhere with basic fitness. The room size was huge. With plenty of nice living space. Good size kitchen, limited basic cooking pans etc. no can opener. No coffee machine. Stove, microwave oven and dishwasher all functional and clean. Bathrooms were ok, basic appearance and the sink bench had a large amount of badly patched up damage. The 2nd bedroom and bathroom was downstairs, the bedroom heater was not on and the bathroom towel rail was so hot it burnt, with a dial that didn’t work. Showers adequate. Beds were ok. Firm. The windows were a view of the building across the street and a fairly daggy lane below. So not great. Also the train station and we went to sleep listening to announcements from there. Noise was not a big problem, and we had nearly no noise from the rest of the building. Apart from some daggy hallways, bathrooms, Single slow small lift. Locked rooftop and basic reception. Our problem was the ceiling. A massive water leak all over the hallway that was not dealt with immediately. It’s obvious by the ceiling that this is an ongoing issue. I worry about the safety of the ceiling and our safety was compromised by a water on the floor. I had to ask twice for it to be fixed. Apparently maintenance had been messaged, communication was non existent. No apologies, not good enough. The price is for room size and location. Don’t expect good service or high quality.
Stayed here for 2 nights and it was great. Convenient and clean. Super close to Calton Hill which was nice! Staff were very friendly and helpful. Recommend!
I loved my stay in the Baxter Hostel! Staff is really sweet and welcoming, the bedroom I had was comfy with a locker big enough for my sport bag and my backpack, plus breakfast is included. Only negative point is that bathroom need renovations, but that’s it.
Our room was spotlessly clean, spacious and well equipped. Javi on reception was wonderful he was so friendly and helpful nothing was any trouble, it was great to see his friendly face during our stay. The free coffee, tea, hot chocolate was a bonus as was the croissant in the morning. Fantastic location right in the heart of the St. James's Quarter and on the top of a brand new shopping mall with every shop you can think of at your feet as well as lots of places to eat too. Would definitely recommend & stay here again - thank you Javi & team.