รีวิว Sheraton Grand Hotel & Spa

This is not a 5 star hotel! I have to be honest, I have stayed in many 5 star hotels across Asia and to come to Scotland I had hoped for better. I booked this hotel for two nights with my daughter who is in her 20’s. Check in was swift and the twin room we were allocated was basic and not very big. Our room overlooked the Usher Hall and Castle. Breakfast the first morning was very disappointing. There is no buffet breakfast, only al a carte. You were to choose a starter eg. Porridge, overnight oats and then a main: full cooked breakfast, pancakes with bacon. However, all the food came together, which meant that if we’d eaten the yogurt first, the main courses would have been cold. I complained to two different servers and neither of them offered so much as an apology. To use the One Spa, you have to have booked a spa room or pay extra…definitely not worth it. This should be included for all rooms. Don’t book this hotel, there are many better hotels in Edinburgh for the same if not less money.

很好的五星酒店，離城堡很近，房間很舒適，用餐和酒吧也都很好很美味。唯一美中不足就是健身房和游泳池不是24小時開放，晚上9就關了。

A really good hotel, nice facilities with good food at the bar, I haven't tried the restaurant.

Lovely hotel in the city centre. Within walking distance to all the main sights. Warm reception staff. Love the spacious pool and well-equipped gym. Will stay again!

比較現代，空間也不是很大，WiFi如果多一個電子產品連上網需要另外付款費用，一天差不多六英鎊

Lovely hotel in a great location for usher hall . Staff were friendly and helpful , rooms were spacious and had everything you needed . Added bonus spa treatment was excellent.

房間可以看到城堡，健身房挺大，設備什麼的都不錯。去周邊也比較方便，去王子街，皇家英里步行沒壓力

Room was lovely, great quality. Spa is exceptional. Sound carried between the rooms and this was slightly annoying.

Very nice hotel, amazing spa, great service all round

Hotel was extremely clean and staff were very friendly and helpful. Restaurant was closed for renovations so all meals were served in the bar which was fine. We found the menu limited but the food was good. Rooms were spacious and very warm but would opt for a castle view if we stayed again - not to necessarily see the castle but to avoid the noise from the plant / air conditioning units outside.

Hotel was great, staff welcoming, room and view amazing! Great location, excellent parking, and lots around to do.

非常好，早上7點到了都可以入住

環境設備都還行，除了水壓不大，服務看似熱情，其實毫無人性，兒子發燒了協商提前一點時間辦理入住休息都不同意，一定要3點以後才能入住，另外後來發現預付的50磅按金給我扣了，真差勁，直接搶錢算了

Absolutely fabulous stay. Beautiful horel, lovely food and great staff!