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We stayed as a couple over the 19/20th in the executive suite . The staff were amazing and Sarah was especially helpful the food was superb and we slept great and the Christmas lights were stunning! Thanks (*.*)/ loved it the Christmas tree in bedroom was so nice and the bed was super comfy with pillows that were fluffy. Spotless place to stay in and the bath tub was great. I took bathbombs and facepacks was handy to have a fridge too!

Very lovley hotel room really nice food good entertainment not so good very poor .staff very short not a round much have to wait a long time to be served at bar often have to go and find staff which is a shame christmas decortions where great and the hotel is right on the sea frunt

We book this last minute and what a perfect Gem it was. We were going to be late, so i called ahead to tell them i was still coming. Checking was smooth, Ola the receptionist was so pleasant, check in was quick, she did the car park tickets for me and gave me my room key, number 20, top floor, no noise fantastic views of the sea. Room was fantastic, spacious, cosy, super warm, clean and a small mini fridge, we even had our own christmas tree in our room, perfect, big TV, coffee tea facilities, the shower was very slow, we did asked for them to look at it, which they did, but it was still slow, bed was super soft and 6 pillows. I went down for some ice, had a look around the hotel, I could not find a single fault, no other residence about so it was very quiet, the front seating area looked fab, the bar was well stocked. I asked about a New Year’s Eve booking, but they had been let down by a coachload of booking for new year, so they decided to close over New Year, which I would have jumped at a room. The morning breakfast was a little limited, either cereals or full English breakfast, eggs (how you liked them), bacon sausages, beans , mushrooms, tomatoes, fried bread , toasts, my partner prefers a continental breakfast and that limited her to beans on toast. Food was plentiful, perfectly cooked, the ladies who served were lovely, 15 years on staff, so the place must be nice to work for. Saturday night we ate down the road and a new resturant called the Glasshouse, everything was just perfect and very reasonably priced. On our checkout we asked to see other rooms, room 28 has a large corner bath, executive corner room, so I will book that next time. We will use this hotel again for our summer weekend breaks, it really was home from home. Not a single complaint. Don’t change anything.

Very clean and tidy room and on suite but there was no lock on the door that led from the bedroom to the balcony which was a big ‘wrap around’ balcony, so security was a worry as people could get in to the room from other rooms via the wrap around balcony. Comfy beds.

Sarah and the team made us feel so welcome - we had a twin standard room and it was lovely, with a sea view, balcony and sofa. The meals were excellent and would definitely go again. Thank you Sarah and all the staff. Margaret and Trevor (room 14).

Recently returned from a UK Breakaways four-night stay. Our immaculate, spacious, freshly decorated third floor room, No.20, was wonderfully warm with comfortable beds and two easy chairs in the bay window providing a supeb sea and promenade view. There was plenty of storage and the modern bathroom sparkled. On the ground floor there is a stylishly furnished comfortable lounge. The friendly dining room staff worked hard to serve lovely freshly cooked-to-order breakfasts and the three course plus coffee dinners with good choices. There is a well stocked bar and another downstairs in the entertainment room. The hotel can provide daily 24 hour Guest Parking Permits at £2.20 per day to use spaces right outside on the seafront. There is a bus stop for Bexhill and Hastings within 50 yards and the pier is an easy walk. All in all, a very pleasant break.