Even if it's out of their control, we had no hot water or room heater for 3 of the 4 days we stayed, with no "recovery tool" compensation, nothing offered.
Room had no phone, they installed a glass shelf exactly above the MICRO SINK, that had the same depth as the sink. No light above the desk.
Roof in room 314 is slanted, with two skylights, with poor sound and weather insulation. After you hit your head 3 times when getting out of bed to use the bathroom, you learn to climb over your partner on the other side of the bed.
Staff was apologetic, but couldn't care less.
I would DEFINITELY NOT recommend it to anyone.
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