รีวิว Donatello Hotel

They will ask you to pay a deposit of $100= 300AED that no other hotel in Dubai ask for and it has to be in cash so they can return it to you. The first floor rooms are too noisy as if you are joining the party they’re having in the club at the ground floor. Furniture of the room is so old and the colours are depressing. When I asked for the room to be changed the reception was like we are fully booked I had to talk to a different person to get it changed. Definitely not worth the money, Ibis walking distance from this hotel and way better quality.

The check in is delayed and gentlemen on check in counter is rude.

Hello I stayed in this hotel for a total of 5 nights, it had good staff and almost decent service. In my opinion, his breakfast was repetitive and not interesting. The view from my room was facing the wall of the building due to the fact that it was the last floor. 2 issues upset me, one is that I was fined 35 ٍَِAED for a small glass and they forgot to clean the room on the first day of my stay, which I called to inform about this issue. In general, I am grateful for all the efforts of the kind and polite staff of the complex

Room size was amazing and friendly staff.

Nice, clean hotel. Huge rooms with balcony with nice bathroom. The people at the front desk were very kind. Easy to go around Dubai. Ten minutes walk to the train stations, Malls, Museum of the Future, and more. It is a safe area with a lot of small shopping and restaurants. Tranquil room. Nice pool to chill out. Starbucks in the lobby area.

Services from all levels are good. Friendly & helpful staff. Especially the front desk staff. I enjoyed a free upgrade to suite - which was very nice, and thankful for that. Room renovation - a bit old. Location is fine as very close to metro station as well close by 24 hours supermarket & pharmacy.

There was very loud bar which kept shaking my room due to beat and loud music. Informed reception and they said last night was weekend and there wouldn’t be any more noise tonight but every single night was same and couldn’t sleep. Due to restless nights and not able to sleep, I ended up in hospital where I was given relaxation injection. Absolute terrible

One month before my arrival, I sent only 1 request: "Please give me a high floor" (because I read through some other reviews that they were having renovations and it can quite noisy at the lower floors) Upon my check-in, they gave me the first floor. :( I asked again to provide me a higher floor. They said they will do it the next day but never did.. even after 5 days.

Ayant passer ces 10 derniers jours dans cet hotel, le seul point positif que je peux citer est sa localisation, l’accueil est plus que froid , c’est limite si on vous regarde de haut en bas, les chambres sont moyennement propre (voir photo) et cerise sur le gâteau l’hotel à une sorte de boite de nuit à l’intérieur chose qui n’est indiqué nul part et le bruit qui montait jusqu’au 3eme etage toutes les nuits… un conseil n’y aller pas si vous voulez du repos. Le personnel de la piscine et les gens dans le hall d’entrée par contre rien à dire, très souriant et gentil. Je ne reviendrais pas dans cet Hotel !

Regret booking this hotel, it’s no where near a 4 star hotel. Rooms are out dated and old, balcony is locked and can’t be opened. You can hear traffic noises all day and night. I was woken up early everyday because they start playing LOUD jazz music in the hallway speakers at 6:30am every morning. Construction happening in the building so you hear loud drilling and hammering noises all day. Definitely do not recommend and regret picking this hotel.

close to mall of the emirates and convenient local shops and shawarma and turkish restaurants the hotel has 3 good bars at reasonable prices with draft beer and sport tv large comfortable rooms and a small pleasant rooftop pool and gym

Change of plan. Didn't stay at the property. Booking was nonrefundable.

Dr. Barber arrived to a quiet lobby. It was big, clean, well-lite, and quiet. She was great fairly immediately. She was greeted and welcomed well. Things went a little south when she was asked for a 300 AED deposit. The money we gave her was for her clients, so because of their hotels policy, she didn't get paid for working because she couldn't work because this hotel took her money for their policy. Dr. Barber is 46 years old. She didn't arrive with children. There is reason for someone who is a doctor to mess up your hotel. She liked her room, but was unhappy about it not facing the front of the hotel. Another that didn't make any sense was, she could have her balcony door unlocked because the humidity. I'm not sure what reception was smoking, but Dubai doesn't have humidity. We're in the desert of Meliha where it's 112 degrees -125 degrees easily. Overall, we're ok with this stay, but we're not happy with what we have reported here.

Overall hotel is ok to stay 1 night, cheap hotel, but i was really disappointed that they charged additionally 200 aed deposit (on top of a 1 night stay cost of 190), first they said that it will not be charged, only hold and then immediately released after checkout. But, when checking out next day - i realized that it was a charge and the refund in 7 days min as per receptionist answer...