Iberostar Selection Eolia Djerba

My first impression of the hotel was it’s not professional as they did not receive my booking even though it was fully paid before arrival. I had to resend the confirmation email for them to retrieve my booking. The hotel looked unlively. The room was nice with good view. However they need to upgrade the mattress. Breakfast was very basic without much choice. We enjoyed the sea and indoor pool though.

We arrived this morning at the newly renovated Hotel Eolia and wanted to share our thoughts. We felt extremely welcome on arrival and cannot commend the staff enough for the level of service provided- all were extremely polite and friendly - a wonderful first impression. After we had checked in and unpacked, we received a courtesy call in our room from the reception desk. Such care and consideration from the staff at the start of our holiday really stood out. Our bedroom was not only immaculately presented and clean- but the attention to detail in terms of all the new fittings including the mattress, curtains and soft furnishings were truly five star quality. The Nespresso machine in the room was an added bonus, along with the Tunisian pastries and local fresh fruit. Another impressive point for us to mention is the quality of the food and drinks at the buffet restaurant. There was an excellent choice of fresh sea-fish (we ate Langoustine and Prawns) along with many other dishes. There was a wide choice of meat dishes, chicken, salads and cheeses. The waiters were extremely attentive and greeted us with a big smile. They took the time to walk us through the buffet, explaining to us what the dishes were, which we found was an added personal touch. There was also senior management staff walking around, happy to offer their services. We really enjoyed our delicious cocktails. We also wanted to comment about the grounds of the hotel - they are truly magical, surrounded by palm trees and beautiful flowers. The sea here is turquoise and the sand is so clean- A real Tunisian paradise. We are really impressed with our stay- the hotel is exquisite in every single way complimented too by the extremely friendly staff. We would not hesitate in recommending this hotel.

One of the best experiences ever! Fantastic service at a calm property in a beautiful location! Super professional team that help make your stay fun and memorable Looking forward to seeing what the refurbishment looks like and returning in the future. This is nicest beach in djerba

I would rate the overall experience at this hotel with a 10 out of 10. The staff is super helpful. The pool is huge, clean with a view on the beach. The hotel has a magnificent beach always clean with crystal clear water. Food is delicious with a lot of variety. We heard that the hotel was taken over by Iberostar. This place was already paradise for us, hopefully with this international brand and this total renovation , it will be even better. Hopefully, the charm and authenticity of this hotel will be kept.

Hotel itself was fine, it was some of the staff who made this stay one of our least favorite of our trip. The room was fine and the hotel grounds themselves are very pretty located right on the beach. We were totally ignored by the staff both days we ate at the breakfast buffet. There was plenty of staff and they all seemed like they did not want to be there. Tables were left with dirty dishes and silverware just sitting forever. One day we were asked if we wanted coffee and we requested tea instead. That was the last we ever saw of anyone. Never got our tea. The next day, no one even asked us. The tables that were clean didn't have any silverware on them. The buffet choices were so lacking compared to the previous hotel we stayed at. Very disappointing. There was an omelet station but the cook was very unfriendly and really made you feel like you were putting him out by asking him to cook an egg. He only cooked eggs one way, no matter what you asked for. Also, I realize this time of year is the off-season, but the entire hotel was always dark. They had no lights on in the lobby or on the way to the restaurant. It made us feel like we shouldn't even be there. Very cold and unwelcoming feeling. Wifi in room was fine. Room decor felt quite dated but it was clean and comfortable. Plenty of hot water. Not a lot of outlets in room so if you have a lot of things to charge, be sure to bring some type of extension cord.

Very nice & friendly people. Good service. Clean hotel and convenient location. The only bad thing about this hotel is the food which is disgusting. Better to eat outside.

I loved this hotel, so much to like, it has a great pool! great food, great staff and access to private beach, loved every min of my stay

Excellent choice for people who are used to quiet 5 stars old fashioned hotels. No music at pool, discreet pool service, very attentive but not pushy. Great pool, lounge chairs and umbrellas. Beach front immaculate,water still warm and sparkling clear . Lovely view from seafront room. Overall service from breakfast, lunch and dinner smooth ,discreet and friendly. Golf nearby, tennis on premises .

Definitely coming again!