I called in advance to see if my unit had a washer/dryer. It did not. Gwen said to call back closer to the check in date to see what she had available. I called Gwen on the way and she said she had a unit that had one. Great! I checked in with the keyless entry (which is amazing) and was surprised that she was able to give me an upgrade for the week. It was amazing. Toward the end of my stay, I asked if there was availability the following week, as we enjoyed it so much that we'd like to stay. They were full, but she put me on a wait list. Sure enough, a unit became available! We moved and couldn't be happier. The place had everything we would have wanted or needed. The pool/hot tub/sauna, the heated garage, the wifi and the spacious/fully-furnished/equipped accommodations were awesome! I appreciated the customer service that not only Gwen provided, but also that from Ernesto, Abigail and Robert. We will be back! Thank you, Spinnaker team.
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