We arrived late at night after 23hrs travel from our home in the UK, we receptionist gave us a very warm welcome and understood our need to get checked in and into our room, they could not have been more helpful.
The room was spacious, very clean and comfortable.
Fresh fruit and snacks were waiting for us in the room and plenty of bottled water.
The breakfast is a buffet style setting with plenty of choice, I asked if there was poached egg and although these were not available the chef prepared me 2 perfect poached eggs . I sat and watched the sunrise behind the bridge adjacent to the hotel whilst enjoying a nourishing and plentiful .
When we returned to our room we noticed that the fridge was not working, we contacted reception and a brand new fridge was delivered and installed within 30mins.
We used the laundry on our 3rd day, I spoke to a member of staff who said that she would get it all dry and deliver it to the room so that we could get out and about.
This is my 3rd stay at this hotel and each time has been a pleasurable experience but this time it was so special and it genuinely felt like home.
A special mention to the 2ladies on reception who were so helpful and also gave us free breakfast on our last morning because we were regulars.
Xiao Zhang and Xiao Luo
The hotel staff are very friendly and helpful from the front desk, enquiry desk and restaurant staff to the operator.
Special thanks to Ms Jiang Li, she helps us a lot and make our stay enjoyable.
The room is clean and spacious, bed comfortable and variety of fruits over 3 nights. We feel the warmth when we return to our room every night.
Breakfast selection was great. Overall, it was a pleasant experience!
Stayed for 1 night mid Nov. Refurbished hotel. Check in good, self-service laundry good, location good, breakfast not good. There's supposed to be a gym, but I couldn't find it. Has a few TV channels showing movies in english. This place is busy. I would stay here again for the right price