Comfortable Bigger bed, Clean Toilet, warm shower! Best Breakfast,
แปล
คำตอบจากที่พัก: Dear guest: Hello! Thank you very much for choosing to stay in Danyang Xiangyi Hotel and spending your precious time to share your stay experience with us. We are very happy to get your satisfaction and recognition, which is also a great encouragement and incentive for us. The pace of moving forward will never stop, and we will continue to work hard to improve and improve. Strive to make every guest stay in Xiangyi can have a satisfactory experience, and leave a good memory here, looking forward to meet with you in Xiangyi again, you will see a better us! I wish you all the best, good health and smooth sailing!
ผู้เข้าพัก
ดีลักซ์ ห้อง (2 เตียง) (อาคาร 1)
เข้าพักเมื่อ มิ.ย. 2024
ครอบครัว
6 รีวิว
3.0/5
โพสต์เมื่อ 16 มิ.ย. 2024
Although this hotel has a good facility, its management left me with very bad impression. First, it asks customers to pay unreasonably large amount of deposit though the hotel room has been fully paid. I booked three rooms with two of them fully paid and one unpaid for three nights. I was asked to pay 4000 yuan though the room rate is ~ 650/night. This sounds strange to me compared to other hotels I have stayed. Second, I forgot to return two room key cards and didn’t realize this until I arrived in the train station. When I called the hotel, I was told I will be charged 50 yuan for each unreturned key cards, or they could not give me the deposit until I mail the key cards to them. I have never heard of such an unfriendly policy for any modern hotels. Overall, I didn’t get good experience at this hotel.
Good stay, great location, be prepared to use translator app
แปล
คำตอบจากที่พัก: Dear guest:Thank you for choosing to stay at the Xiangyi Hotel in Danyang. We are honored to receive your recognition and satisfaction with the hotel, but we were unable to receive your 5 points of praise. This is where our overall service is lacking. We will continue to work hard, continue to work hard, continuously improve and welcome you to visit again.