Horsted Place Hotel

Attended my mothers 90th birthday here on the 2nd June 2024 and had booked as a family for thirty adults and seven small children,several of the guests could not make it on actual day but still paid the £40.00 a head for all guests which we had booked for which was not a problem.When hot buffett was bought out was very disappointing very little food and ran out very quickly before some guest had anything to eat asked if there was anymore was told by a very young member of staff would have to pay extra .There was in our families option not enough for even fifteen guests and desserts were no better.No management staff around to complain to and in our option lovely venue and grounds does not make up for basic food and service ,will not recommend this to any of our friends and family in future.

We attended my mothers 90th birthday celebration lunch on 2nd June. What a total disappointment, having traavelled for 5 hours. The buffet consisted of asparagus tips, small boa buns, deep fried cod pieces and fried vegetables. Dessert was finger sized vanilla cheesecake and the smallest little pots consisting of 2 raspberries 2 blueberries and a strawberry topped with a swirl of cream , which was impossible to eat as you were given a dessert spoon and the pot would only enable a teaspoon into it| This so called hot buffet priced at £40 per head!! The food ran out very quickly before everyone had a chance to help themselves as like many hotels a little is put out and then topped up but when we asked if there was some more food to come out we were told that if we wanted anymore we would have to pay for it|| The young waitress was sent out to tell us this as I felt that maybe the manager was too embarressed to show his or her face. Poor show Horsted Place as this was recommended, and I would advise anyone booking to check what are you getting for your money. The venue was booked from 1pm until 6pm. but many of the party left to find somewhere to eat before returning home.

We booked a two night stay (superior room) with Secret Escapes - the deal included breakfast and dinner on both nights and a complimentary drink from the bar on night one ( I chose champagne). We were visiting a relative who lives locally. Ahead of the stay I spoke and emailed reception to book a table for ourselves and our relative each evening. This was efficiently dealt with and confirmation received via email. The hotel and grounds are in a beautiful setting just outside Uckfield. The hotel has recently undergone a refresh so expect new carpets, soft furnishings and an updated restaurant - it felt that the refresh had a contemporary feel that worked with the history of the building. Our room was very comfortable with a huge superking bed with good linens. The room was well appointed with tea and coffee making facilities, biscuits and complimentary still and sparkling water and this was generously replenished both days. Housekeeping was discreet and efficient.The toiletries were plentiful and of a good quality. I think for us it was the peace and ambience that we enjoyed (we stayed on a Monday and Tuesday - it may be a different feel at the weekend if a wedding was being held). There is ample seating outside to enjoy the weather. I have to commend the chef and their team for the food. It was really delicious and beautifully presented. If I have one criticism the wine is quite pricey…. Expect £50 for a bottle of Sauvignon Blanc. All in all a lovely stay and a great deal from Secret Escapes and Horsted Place.

Staff were not welcoming or friendly throughout the afternoon tea experience. Sandwiches were dry and the egg mayo was served in a mini brioche, the two did not work together. Scones were delicious and an amazing lemon curd. Good selection of teas and coffees. Would not return due to staff and the high cost of an average afternoon tea.

Lovely hotel, staff are excellent, fantastic service. Breakfast was first class and waitress was very attentive. Beds were very comfortable, lovely espa toiletries and good shower. Bar staff were very good and having a drink over looking the grounds was very relaxing.

Thanks to everyone at Horsted Place for another very enjoyable two night stay over Easter. Bruno and his team in the new restaurant were super efficient in serving excellent food throughout. Elleesha's front of house team were welcoming, personable and attentive as always. We enjoyed the experience of eating in the newly decorated, light and airy former lounge: we appreciated the views over the garden and the improvement upon the old Parva restaurant, which has become the lounge; also tastefully re-decorated in identical manner. Our fears about how the changes would alter the character of Horsted Place have proved to be unfounded. We understand (reference other comments) that this is 'work in progress' and that the old, well worn lounge furniture is already being sent away piece by piece for re-upholstering. We greatly look forward to seeing the final results at a future stay.

Don't eat at Horsted place if you have an allergy, we gave them due notice that 1 of us was dairy free and no fat diet, the only main course was fish but they could not serve it with any vegetables or potato course that was in accordance with my allergy, on top of that all they could offer was stewed apple for a desert, this is disgraceful for a restaurant of this standard. On top of that there is nowhere to have a pre-lunch drink, or coffee as the drawing room has been changed and is now residents only, we did NOT leave a service charge and we will not eat there again.

We booked through secret escapes which included a nights accommodation, pre dinner cocktail, dinner and breakfast. The staff were really friendly and attentive The room was spacious and really comfortable, bed a little bit hard for our preference. Our only slight gripe was with some of the food for dinner. We were disappointed to find that there was not an option of green vegetables as a side, this would have perfectly complemented our main courses. My wife’s dessert of apple crumble was the biggest let down food wise, just some stewed apples with a sprinkle of crumbs on top. Breakfast was lovely and really tasty. We really enjoyed our stay and it was lovely to get away for the night in such a beautiful setting.

We really enjoyed another stay at Horsted Place through Secret Escapes. We were warmly welcomed on arrival by Charlie who showed us to our 'Tower Suite' that was very comfortable and had fantastic views of the grounds. We enjoyed our meals in the Pava restaurant and were exceptionally cared for by Bruno the manager and both Lottie and Charlie. They're exceptional staff who are friendly,professional and make you feel welcomed. We enjoyed the Gammon and Pork meals that were of very high quality,quantity and presentation. Praise must go to the chef and his staff for providing a meal of excellent quality. It was nice to meet up again with the hotel manager and to be updated on the changes since our last visit. Breakfast was very enjoyable and thank you to our waitress who looked after us. It was a shame having to depart but we are already looking to book another visit in the very near future.