This is an amazing hotel. Somehow the rooms, the spaces in the hotel, the pool, the courtyards, the restaurant, all look better in real life than in pictures. The property is very special. When you arrive they tell you a little about the history of the property (going back to Pre-Inca times, apparently), and introduce you to the amenities and services—this experience alone will make you feel that you are staying in a special place. BTW, they pump oxygen into guest rooms via HVAC, so you ease into the high altitude of Cusco. The amenities are exactly what you would expect from a hotel at this price point: unlimited bottled water, mini-bar that has complimentary snacks and drinks (including alcoholic), beautiful pool, deferential front desk staff who are eager to help and efficient at completing your requests, fantastic breakfast, and much more. But where the hotel really excels is service. They really go above and beyond what you would expect. Saul, a gentleman at the front desk who checked us in and gave us that introductory hotel history tour, ended up being our main concierge/server for our entire stay: he made himself available to us at any time of day and night to assist us with reservations, with room service, general advice—he made us feel comfortable and welcome which goes beyond just professional responsibility. Similarly, Omar, another gentleman at the front desk, was super-efficient at booking a tour guide for Machu Picchu and all his recommendations for places to see in the city proved to be excellent. A couple of stories that demonstrate the quality of service here. One morning one of the handles in the shower came off when I applied too much pressure and chipped a little bit when it fell to the floor. I put it back on because I was still using the shower and completely forgot to tell anyone in housekeeping or front desk what had happened. By the time we got back to our room, housekeeping had already noticed that small chip and had the handle replaced. Impressive attention to detail. The second story is when my husband lost his phone and we started panicking because we had to leave to go to the train station to catch a train to Machu Picchu, which, of course, we couldn’t miss. Even though it was a tense moment for us and and we lost our cool, the waiters at the restaurant and housekeeping kept their cool and sprang into action, helping us find the phone and ensuring we make it to the train station on time. Big kudos to everyone at Palacio Nazarenas. Phenomenal place and phenomenal people!
With a stay at Motto by Hilton Cusco, you'll be centrally located in Cusco, steps from Twelve Angled Stone and within a 5-minute walk of San Blas Church. This hotel is 0.2 mi (0.3 km) from Cusco Cathedral and 0.2 mi (0.4 km) from Plaza de Armas.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Satisfy your appetite at RESTOBAR THE DIG, a theme restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. English breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk and an elevator.
Make yourself at home in one of the 58 guestrooms featuring minibars and Smart televisions. Your pillowtop bed comes with premium bedding. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
2024.08.16
The hotel is located in the heart of Cusco near the shops and restaurants. The place has a clean and modern look. The customer service is good and helpful for travellers. The room was good and average-sized. The floors tend to be tiled and with the room being cold it made it uncomfortable. A use of carpeting or a rug would have been most helpful. The soundproofing is poor and the traffic outside feels like it is inside. This leads to poor sleeping with the sounds of the usual noisy Peruvian traffic. It is advised to bring earplugs, but even they may not help. The bathroom is good providing toiletries and a much-needed hot shower. There is a radiator in the room, but it only turns on from 6 pm till morning. It is a shame that the warmth and sleeping atmosphere of the room is poor as everything else is fine. Hopefully, a refurbishment of the hotel can improve these issues.
Lovely interior courtyard / lobby and an excellent location. We had a room on the street. It was small. The narrow balcony looked out on the street. Because of the cold and the noise, a wooden door folded to close off the balcony. Awkward. The small room has a smaller bathroom.
A stay at Hilton Garden Inn Cusco places you in the heart of Cusco, within a 15-minute walk of Plaza de Armas and Museo Irq’i Yachay. This hotel is 0.7 mi (1.1 km) from San Pedro Market and 0.4 mi (0.7 km) from Iglesia San Francisco.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this Colonial hotel include complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 5 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Stay in one of 137 guestrooms featuring LED televisions. Complimentary wired and wireless Internet access is available. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and electric kettles.
I was really hoping to leave this hotel a good review because I had higher expectations especially being that this is listed as a 4 star hotel but overall, I was left disappointed. My main disappointment and disgust comes from the fact that my husband and I got some weird body rashes after staying at this hotel which we had to seek medical attention for when we got back home. First let me start with the pros, Good location. For the most part staff was very nice, helpful, attentive and accommodating. Breakfast was included with our stay which was good and if you have an early morning tour, you can let the front desk know, and they’ll pack you a little snack bag to go. The hotel provided filtered water, and a welcome snack box of chocolates in our room which was nice. They also provided coca tea and leaves in the hotel and I even saw oxygen tanks for those who may need it that might be suffering from the altitude sickness. We enjoyed the pisco sour and ceviche making class (both were delicious) and we ordered a few drinks from the bar which were also good. We also enjoyed looking at Kiki, the alpaca. We had dinner our first night at the hotel which was ok. Now to the cons, for the time that we were there (early October) there is a water shortage going on in Cusco so the hotel informed us that we could not use any water from 11pm - 3am (not a big deal for us) but a few times during our stay outside of these hours they indicated when we tried to take a shower at night (around 8-9pm) before bed the water wasn’t running. Also, be aware that you can hear everything from the rooms, it is not insulated. Not sure if this is the case for most hotels in Cusco but something to note if you are a very light sleeper. We could hear every sound, from people’s conversation, arguments, dogs barking outside, everyone that was passing by and every footsteps past our room while we were asleep at all random hours of the night into the morning. Now to the MAJOR con that was the MAIN reason this review only 2 stars, after the first night or two when I was sleeping in the bed, the back of my left leg was itching me and my husband noticed some sort of weird rash on his finger. Shortly, after when we got home, we noticed a few more rashes on our bodies (all of which looked like exactly the same rash that happened on the back of my left leg that was itching me after sleeping in the bed). My husband got triple the amount of rashes then I did, so concerned we went to a Doctor not knowing what these weird rashes could be from and the doctor informed us that this was a rash that was likely caused by the sheets we were sleeping on and had to prescribe an ointment and pill for us to take so it could go away but told us to stay on top of it to make sure it doesn’t get worse otherwise we’ll have to go back to seek further treatment (hopefully that isn’t the case). To end the review, overall the cons outweigh the pros. I can’t say I would not stay at this hotel ever again or re
Incredible, absolutely wonderful experience. Words cannot express my gratitude towards Giara,Walter and all the wonderful stop at Katharine Apt Hotel for taking such good care of me. First of all the location is very close to the airport, a nine dollar taxi ride. It is perfectly located on the main street close to everything at walking distance. Major grocery stores 11 minutes away main Plaza 10 minutes away, walking, Mercado San Pedro 15 min walking. My check in experience was a breeze. I just notified the business right next door, Peru, rail office who got Giara who is a sweet, adorable person. Right away I knew I was in good hands. She showed me my apartment which was apartment number nine. I had two beds and they were so clean. Pillows and sheets smelled impeccably clean. The place was beautiful. I had a kitchenette with a microwave and stove top. I had limited kitchen equipment, but I asked Giara to provide me with more things and she was helpful. I had piping hot water, toilet paper, and even a wonderful kettle to boil my tea. They provide you with a breakfast menu and every morning I texted her on WhatsApp to tell her what I wanted for breakfast. They had good options. It was so nice to have someone make breakfast for you. She was so sweet what really impressed me however, was for the first day I arrived in Peru I had a severe case of altitude sickness. It was so bad I seriously thought I was gonna die. I wasn’t able to walk get up or do anything so Giara called the doctor to come and visit me. Her partner Walter went to the drugstore and got me an oxygen tank and some altitude sickness pills. The doctors visit and the pills cost me $70. The doctor also gave me pills included in all this price incredible within two days I was all better and able to go to Machu Picchu. I wouldn’t have been able to do it without them because I am a solo traveler. There is nothing more scary than getting sick when you’re in a foreign country thank you Giara, Walter, and all the staff at Katharine apt hotel. I will be back, and I will always stay here. I highly recommend this place to anyone visiting Cusco. The price is incredible, the staff go above and beyond for you, and if it rains, they even provide umbrellas! What more can you ask for? I am so grateful I stayed here. ❤️
We enjoyed our stay at Saska Boutique Hotel, it was close to the station to get the BioModal service (bus+train) to Machu Picchu Our room was very spacious with a beautiful bathroom and balcony overlooking the Main Street. It was quiet as you are not bang in the middle of the centre, but it is walking distance away. Angel was an amazing receptionist and very knowledgable. He provided us with ample information from restaurant recommendations to weather and how to dress for our various hikes and treks. His smile and attentiveness really made our stay very special and we are most grateful, thank you Angel. Overall, amazing value for money, great locations and amazing staff. We were lucky to spend 3 nights here and would have loved to stay much longer. I would recommend this hotel to anyone who visits Cusco.
ผผู้เข้าพักWe had a fabulous 3 night stay in the Místico San Blas Boutique Hotel. All of the staff (Leslie, Laura, Marjorie and Mari) were super friendly, attentive and accommodating. When we first arrived my wife was really struggling with the altitude and Leslie sprung into action (completely unprompted) bringing coca leaf tea, and some type of rose oil to her right away, saving the day. Leslie went above and beyond in assisting us ! The location of the hotel is hard to beat, right in the heart of the historic San Blas neighborhood. We ate breakfast at the hotel, made to order by Mari and it was delicious!! We would highly recommend anyone staying in Cusco, to stay at the Místico San Blas Boutique Hotel !
This was a good location for Cusco - only a short walk downhill to the centre of Cusco and all it has to offer. We missed our flight and arrived really late so they organised a driver to pick us up from the airport and take us straight to the train station so we could continue onto Machu Picchu. They minded our luggage until we returned and organised for the driver to pick us up from the train. Nothing was too much trouble for them. They even advised what price we should pay for the taxi. The hotel was very clean and tidy, the bed was comfortable and the shower had great water pressure. The breakfast was included with a good selection of food including eggs. Tea and coffee was available free of charge at any time. Genuinely nice and helpful people. It is a small hotel with no lift but our bags were carried up and down the stairs without asking.