Hotel Playa Fandango

The views from the hotel are great, other than that the service, cleanliness and upkeep of the property are below par.

When checking in the staff was unfriendly and demanded cash payment even when we paid with credit card, place is in major need of repairs, unsafe stair’s with falling down and no rail for support, pool not clean, no running water at times, rooms sliding doors don’t lock, no safe for personal items, we had cash stolen from our room, staff didn’t care, and tried to say we lost it. No control of room keys from front desk, found out after we filed a complaint with the public ministry of Huatulco, had to change hotel because of the unsafe conditions and the high robbery chances. NO RECOMMENDED. Orbits should remove this place from the Huatulco options. After speaking with locals about the incident they commented that it’s not the first time this has happened in fandango hotel so we made sure to take time from our vacation to file a complaint and have a investigation about the incident with local government so this will not happen to anyone.

Like the other reviews have said, lots of stairs and very run down. When we arrived, the ground floor patio door didn’t lock. They got it fixed the next day so nothing serious. There is no in room safe. We also had the room with the kitchenette, but disappointed to find it came with only a few plates and some random cutlery. We had to purchase everything from spatulas and cutting boards and knives, dish soap, tea towels, etc. the steps down to the pool are a bit sketchy, there are two that wobble, so going down with a cool can be dangerous if your not careful. The steps down to beach are a bit overgrown, so going down with a cooler is a bit of a squeeze at a few points. The stairs are a bit of a chore, but we just told ourselves “we needed the exercise”. The beach is very nice, and mostly quiet, but we did have some tour boats pull up a couple days an unload tourists for a few hours. We snorkelled around the cove to the next beech, but judging from all the tp in the bushes behind the beach that beach is just used as a bathroom stop for tour boats so suggest sticking to the beach area in front of fandango. Overall the view is awesome, location is great, and very quiet, except for the noise down at the cruise port ( which can really carry) We would stay here again, though not in the kitchenette. With having to buy everything, would have been cheaper to eat out for the few meals we ended up cooking.

The view is spectacular..the mosquitos were terrible..the air conditioning and TV did not work, the unit was dirty and not upkept..the sliding glass door was very difficult to open..the shower was not working properly..the kitchenette was dirty and the utensils were filthy and old, refrigerator was not cold..the bathroom was outside the room..the price was way too expensive for a poor quality accomodation..

The property is old, not in great condition and the beds are terrible.

The property has so much potential .. unfortunately has not been keep therefore there is many áreas to improved…still is located on a prime real state of the bay…

When we arrived, the hotel wanted to charge us a rate much higher than what we reserved in **********, so we didn’t stay there.

Beautiful view, nice pool, very clean.

The taxis get there fast all the time and quite environment. One good thing is that we decided to visit Oaxaca, bc of hurricane, and Ciros connected us to the hotel there and we did not had to pay extra. We had a very nice view from our window but i didn't get the room I paid for maybe bc of the hurricane, no one explained. Too many stairs to walk to the office and to the room. bathroom not flushing and instead of someone going to check they told me to open up the key from the bottom lol. no one walked us to our room they told us "go straight and left" so we could not find the room. I had to walk the stairs again to let them know we were lost. They did not gave us any towels we had to ask all the time. the beds are hard and uncomfortable. TV had only one channel and no internet at all. I think it looks too nice on the webpage. it's too expensive for what they offer.