Full disclosure that our visit was arriving on Monday for a one night stay so things were quieter than normal. First impressions at reception were extremely impressive and the attention to detail and helpfulness from the reception staff was second to none. We were guided to our room and the as it was our first stay at the facilities were explained in great detail (but not boringly). We had a fantastic room that had the best atmosphere and decor that it couldn't be faulted. Our evening meal was had in the restaurant and chosen from the al la carte menu and all elements were incredible. Karen, the restaurant manager was an excellent example of a professional and attentive member of staff who showed interest in us, the guests. A quiet night's sleep in a very comfortable bed followed by a fantastic breakfast experience. (A leaky coffee caffeteir but all sorted, if you know you know). We didn't avail of the opportunity of using the Spa but it did look amazing, I'll maybe check that out at a later date. Charlotte, the experience was a credit to you and all of your supporting staff. Will I be back? Of course I will. *****
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