Hotel Rojas Inn

Don’t stay here Only location is adequate Noisy due to nearby bars and restaurants Staff very unfriendly No natural light in bedrooms Poor and stale breakfast Don’t stay here Don’t stay here Don’t stay here Don’t stay here Don’t stay here Don’t stay here

I left a previous glowing review for this hotel 2 days ago. I loved it so much, that i cancelled my other hotel to stay here again. Wow, what a mistake. We arrived after an excursion at 8pm and the front entrance was chained shut - finally a guard arrived then checked us in, but had to keep letting other guests in so took longer than necessary (not his fault, bad staffing). Restaurant/room service was not operating- but it claimed it was online and i was counting on it. The room was 207 and it was a far, far cry from the previous room we had (312?). The bathroom was not even close to as nice as the other room, nor was the bed. Previously our room was so quiet. This one we didnt sleep at all.... the bars right outside were competing for loudest between karaoke and a discotheque. At kne point, someone was setting iff fire works right outside our bathroom window (directly over the shower). Breakfast was supposed to be ready at 6 am, and they did not even have coffee ready. So disappointed- really wish i hadnt switched my hotel to come back here

Stayed at a couple different hotels in Peru and Cusco. This one is by far the quietest, prettiest and has the best shower. Breakfast in the morning, restaurant on site, and coca tea avail 24/7 are wonderful to have as well.

We stayed two nights here. It was booked by a tour company. The location is in the midst of noise. All night long we heard music so loud that you could feel the pounding in your chest. It lasted until daybreak. We could not open the window and the room became very warm and uncomfortable. Other people in our group had the same experience. It was horrible. Two nights of not sleeping. Earplugs did not block the loud noise. In the morning there was a drunk passed out in front of the door. The hotel seemed to not have enough staff. The breakfast was to start at 6 and they were not ready and the breakfast was not very good. I would not recommend this hotel at all. The only saving grace was that it had a nice bathroom and shower. It is a very bad location.

Great location situated in a small cobbled street just a very short walk to the plaza. Rooms were comfortable but cold (our was on the ground floor), heating wasn’t working but it was dealt with promptly. Quite dated and some sockets wasn’t working so had to make do with what we had to charge phones etc. comfy, clean beds with extra blankets if needed. Large shower which was great. The dining area is just lovely & quaint, you could almost be in Italy. Breakfast basic but good. Coffee is far too strong!

I stayed there two nights as part of a package deal book through Exoticca. My hotel room was actually in the main lobby. My hotel door was made of wood but had a cheap plastic frosted window installed in the middle of it. Again, my room believe it or not was in the lobby. It was right beside two sets of couches for people to congregate and talk. The complimentary tea cart was also right outside my door. Last but not least, for people who were lucky enough to not have to stay in the lobby, they had to pass right by my room to get to their room. It was the noisiest most frustration experience, The next morning when I went to breakfast, I noticed they also had hotel rooms in the breakfast area. These rooms were around the perimeter and there was direct access and no buffer between the restaurant and their front door. Getting back to my room, there was no dead bolt on my door, and I discovered even when locked by pulling the doorknob it would pop open, On my check out day, I took a shower and there was no hot water. I am 66 years old, spent my entire career in the hotel business. This was the most poorly designed hotel I have ever seen. I told Exoticca they should be ashamed of themself for partnering with this hotel.

We stayed at Rojas Inn for two days in August Overall the experience was average. The location was perfect, close to the city centre. The staff was very friendly and helpful. The accommodation,on the other hand, was poor. One of the main complaints is that the room had only one mirror in the bathroom which was totally useless for a short person. Anyone less than six feet tall could hardly see themselves in the mirror. Some of the electrical outlets are unreachable. Overall poor design of a guest room. The front desk staff was not very helpful in getting another room (or maybe all rooms were as badly d signed). Restaurant and other staff were extremely helpful. The beds were comfortable and the rooms clean. Some of the rooms open to the restaurant area and noisy at times. Overall a very uncomfortable stay

Room was very clean and comfortable. Excellent customer service. Great location. We’ll definitely come back!

Nice hotel, friendly staff and great area. My only complaint is the noise, in our room you can here everything else happening in the hotel.