ผู้เข้าพัก
5 มิถุนายน 2023
Got a noise complaint on the first night we stayed - we where sleeping by 2.30am after being at a dancing weekend we where told we shouted and partied all night. We also got a noise complaint for Saturday morning before breakfast even though we had only been awake 20 mins before going downstairs. We did apologise for any inconvenience caused when we came back to the hotel. At breakfast Freddie the hotel owner was very unprofessional and started shouting at us (a group of 4 young women in our early twenties) when we apologised again he then continued to come to each of us individually and belittle us in front of other guests, even after we repeatedly apologised We where made feel very unwelcome in this establishment. Seeing as we paid €1200 to stay here for 3 nights we thought we would have atleast been made feel welcome but instead we couldn’t wait for the weekend to be over. I wouldn’t advise anyone that wants to enjoy a weekend stay to book this hotel.
แปล