poppyweed
30 พฤศจิกายน 2023
Not as good for us, as anticipated from the other reviews on Trustpilot. We were given Room 9 for 2 nights, on a stay that included the 8-course ‘taster menu’ on first night. Room 9 was a decent sized room but in need of updating with some newer furniture. Upon entering the room, it was very cold and stale. It would have benefited from pre-heating, even on low, to give a more welcoming atmosphere. Although once turned on, the radiators fairly quickly warmed the room. A leaflet on the bed advised that the rooms were sanitised between bookings by a special machine (which we never saw over the 3 days), however the dusty blinds seemed to give an impression that such sanitation had not been carried out. (see pic). Tea provisions in the room were fine and a small table-top fridge is provided with long-life milk and water. The bowl of fruit was also appreciated. The Bathroom was clean and a good size, but bath/shower water temperature was luke warm for the duration. As an engineer, I believe that this might have been due to the mixing valve failing as the water within the basin was always hotter. Water pressure was also low and bath and took a long time to fill. The 8-course tasting meal was priced at £60 per head and was not worth that much in our opinion. (This amount would pay for A La Carte meals for both nights, offering better value). In reality, only six courses were provided plus a tiny sorbet refresher after the fish course, and coffee/petit-fours to finish. We have had better menu’s/portion sizes at lower prices at established restaurants. We did not take the wine pairing option at £35/head and did not notice other guests doing so. The breakfasts were ok and plentiful but could have been served hotter, especially the second day, as the conservatory room was not very warm. We had fish on our second night which was nice and decent sized portions, however we were surprised at how quickly it was served and also wondered if the chips were pre-cooked and re-heated? The bar area was welcoming/relaxing with log-burner etc. The staff were all friendly and kept themselves busy. Overall, the hotel rating of 3-star on a well known booking site appears to be a fair.
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