ผู้เข้าพัก
14 มิถุนายน 2024
Lovely spot, beautiful hotel, bedroom and shower fantastic. All else very disappointing.Breakfast a complete shambles every morning for 3 mornings running. Small portions, style over substance. Every morning eggs served wrong . On one occasion our soft poached eggs were rock hard. Toast and croissant served stone cold. On last morning waited over 40 minutes to be served, they forgot our cereal and when our poached eggs arrived,turned out they had brought boiled eggs !!! We had enough and walked out, complaining to the restaurant manager who didn't say a word. Told him we would have our say on trip advisor,he just responded " Ok " All in all we will not return to Matfen Hall, There are plenty of better same type hotels in this area.
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