Maspalomas Princess

My husband and I went for 4 nights at the end of April to get some sun and a rest. Unfortunately we won't be back. This hotel is massive. There was a real lack of personality. At check in, nothing was explained to us I.e. where the restaurant was, the adults only pool, etc. We did not know there was another bar in the other side of the hotel at night where we could have sat away from the entertainment. The rooms themselves were big however the air-conditioning was terrible. Our room got the sun in the afternoon which was lovely but we were right next to the entertainment area so it was very loud and meant we could not escape the noise. The room was clean, however there was room for some improvement I.e. we got suncream on the mirror the first day by accident and only on the last day, was it cleaned. The food was poor. Breakfast was the best meal of the day as the restaurant was much quieter. Lunch was always very crowded at the main restaurant. Dinner was a shambles. The restaurant itself is small for the size of the hotel. We found sitting outside the best. This hotel is very family friendly therefore there were a lot or children who would run around and bump into people etc. We dreaded going to dinner every night as it was very stressful. The hotel was not full as well so I worry for the summer months! The food was often cold and lacked any flavour. The restaurants were clear however tables were often missing cutlery etc and there was not always staff to ask for some more. The poolside food was just standard stuff - nothing to write home about. There were fresh crepes being made at one bar, however these had to be paid for which, considering you are at an all inclusive, was very poor. The adults only pool was a nice touch however, impossible to get a bed after 10am and there was no atmosphere at all - no music, nothing!! We chose to sit at the big pool instead as at least there was music and sometimes things going on in the pool. There is only 1 set of toilets at the pool. Again, for the size of the hotel, this was less than ideal. Again, I would dread to think how busy these would be when the hotel was full. There were plenty of sunbeds. The pools themselves were nice. The bars had a good selection of drinks. The entertainment staff seemed lovely but apart from the foam party and one Olympic style game, we didn't see much other activities to partake in. The entertainment really let this hotel down. Possibly the worst set of entertainment I've seen in a hotel. Before about 9pm, there was children focused entertainment which was fine as we tended to eat later to have a quieter dinner expereince. However, the later entertainment was very poor. Apart from one night, this appeared to be put on by the animation team and was often lip singing to songs. The speaker system was poor therefore there was no atmosphere as well. The lack of people who watched the entertainment really reflected the quality. We stayed in a princess hotel a few years ag

Great family holiday, the water park was amazing for the kids and the 2 nights at the specialist restaurants on sight were so good. Staff very friendly and helpful. Our 3 year old was entertained all the time and sadly our 10 month was teething and didn't get on with the heat but hotel had everything we wanted so didn't need to leave

I must say that the hotel is very picturesque and there are lots of bars on site to choose from. I only want for a relaxing 4 nights and I must say it was well worth it. The room was very clean and spacious overlooking the pools and beautiful palm trees and the staff's were very polite and friendly. Would definitely be coming to stay here again.

Another great holiday at the Tabaiba Princess. The food, animation team an ALL staff were friendly and welcoming as always. We really cannot fault this hotel. It is EXCEPTIONALLY clean and the food choice is fab, as always. Thank you Princess team, we'll be back!

Just a few days relax at this lovely resort hotel - delivered everything we hoped for and more. The room was lovely and spacious with two large beds, excellent clothing space, a great TV with english channels seating area, great balcony overlooking the pool and gardens and a more than adequate bathroom. Towels were provided and changed to order and also given for taking onto sunbeds with changes available every couple of days. The outside area was spacious, with areas for children and areas that were child free. Several pools were nicely warm with Lifeguard patrols and the sunbeds were plentiful with lots of tree shade and sunshades. Rule in force against pre placing of towels before 10am and it worked a treat. Also liked the no smoking rules that meant the bathing areas were smoke free whilst points were provided to smoke for those that needed to. A big +. Food in the main restaurant was plentiful, varied, well presented and very satisfying. Smaller snack bars were still good quality. All inclusive operated at two levels - one with inclusion of the basic core drinks including local alcohols, and a higher fee for branded alcohols. We found the lower level perfectly adeqaute. It is a big complex - maybe slightly impersonal - but it provided everything we could have wished for and gave us a very relaxing few days.

Stayed for 10 nights in April went for wedding anniversary and was perfect for us.The hotel was lovely and clean the staff all pleasant.The room was great with the best views ever.Food and drink we couldn’t complain with.To top it off weather was fantastic.Definitely recommend this hotel and wouldn’t hesitate to go back.

Good points Some nice sitting areas. fair choice in restaurant . Entertainment some nights. Nice adult only pool and bar. Bad points, adult only bar shuts at 6pm no tea and coffee in rooms and a very long walk to pool bar for coffee and cold by the time your back. Food was often luke warm and undercooked and restaurant understaffed so messy tables. Felt like we were in a cattle market at times. Family pools weren’t cleaned enough so green algae on tiles. We didn’t get one good nights sleep, I think they should try to separate older couples in rooms from young families for a little peace and quiet. If you like Wetherspoons toilets this is the place for you, a long walk! Room need refurbishing as very tired looking. Premium brand drink supplements very pricey and meagre . Not sure how this hotel got a 4 star. Wouldn’t go back

This hotel is absolutely amazing for families. The pools are incredible for little ones up to teens; slides and chutes for all ages and larger pools for swimming. The evening entertainment is incredible; there are professional shows and something different is on every night. ALL staff are kind and friendly and everywhere is clean. The hotel is immaculate. The choice of food is brilliant; even fussy eaters will manage to find a range of things they will enjoy. There’s an arcade, little shop, and pharmacy all on site. Plenty of bars and outside spaces to enjoy. One of the best hotels we have ever stayed in.

This hotel is one of the best I’ve ever stayed in. The staff are very attentive and friendly. They can’t do enough for you. The food is amazing! So much choice and many healthy options. The room/hotel does not provide and iron but that didn’t dampen our stay. The pool area is clean and there are so many bars/restaurants dotted around and they are always fully stocked. The hotel has ample amount of chairs and sun beds so no fear of missing out here. Would I stay here again? Yes I would and I would recommend it for couples and families.