In short; facilities did not live up to expectations and the price. Basically it felt like a fancy looking overpriced regular hotel . Wouldn't book again. ___Full honest review ___ * Our stay Booked a studio room at the hotel for two nights as a getaway weekend with my partner. * Spa was closed!!! :( I chose this hotel because it had a spa included, but when we got there the spa was closed due to water damage. I was quite disappointed, but didn't complain. * Misleading information, fixed easily The hotel then offered to upgrade us to a premium superior studio because I had asked for a bathtub in my booking. It had said on the website the studio I chosen had a bathtub or shower, that was wrong, none of them did. But they upgraded our room so we could have a bath and a shower, which was nice. * Aesthetics exceeded expectations The hotel looks very beautiful and luxurious, so did the premium superior studio room we had. It looks much better than the photos and isn't as dark as it looks (though it still is). The dining area and bar look very nice and have comfortable seating. However, I found the vibe at the bar a bit underwhelming compared to the inviting brauhouses and bars in the city, it had boring lounge music and is very mellow. If you like a more quiet space it's perfect. * Delicious cocktails, good but underwhelming breakfast The waitress at the bar was very nice and the cocktails were delicious. We didn't have dinner there but the food looked good too. However,, the breakfast buffet was rather small but had variety. A few salads, few fruits, fresh salmon, eggs, bacon, waffels and a limited array of breads. The food was quite good but I had expected a larger buffet with more options considering the price. * Rooms way too hot!!! No AC We noticed instantly that it was very warm in the room, when we checked the thermostat it was 23 degrees (oktober, 15-19 and raining outside). We tried to turn down the thermostat but it did not work. It stayed 23-24 degrees all night with the windows open, which was a uncomfortable night's sleep. The next day we asked the reception about it and they said they do not have AC but ”climate control”. The temperature could only be changed 3 degrees up or down. They send someone by to fix it for us, but it stayed 23-24 degrees for our entire stay. We believe it was broken. * Bed was so so The bed was fine but not the most comfortable. The warm room certainly didn't help. * Lacking guest items The studio room had the very bare minimum of guest items. There were no shower caps, sewing kits, lady items or little soaps. Instead they had large containers with soap to use by all guests untill empty, and a small kit with some cotton buds. That was it. There were no slippers or bathrobes. The kitchen was fully stocked with cooking utensils however, and there was a simply hairdryer. * Staff was nice, but a bit forgetful The staff was very friendly and helpful but also forgetful. We made use of the valley parking
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