DO NOT BOOK at this hotel. Pathetic hotel and hotel management. Do not book at this hotel. My car rental agency at Atlanta airport mentioned that almost 10 cars are getting broken by thieves at this hitel every week.I stayed at this hotel on 1/10/2024. I parked the car in a very visible area right in the middle of hotel's parking lot area. That day a total 11 cars were broken in and one of them was mine. I had few valuables worth 500$ in the car and the window was broken. It was a rental car with limited insurance and i had to go to Atlanta airport to exchange the car runing my travel plans. The hotel does not take responsibilty of what happened of what happened. The hotel management was rude to say that its not theor responsibility. They do not take any any ownership of whay happened and instead they gave me the IHG corporate office # and i spent 3 hours talking to them about the situation and they say they will talk to the hotel management. It was goong in cicrcles. I had to go through all this effort, time and money and these guys not even bother to ask if at least they can refund my stay. Pathetic hotel and pathetic service.
แปล
Phillip
เข้าพักเมื่อ ม.ค. 2024
ครอบครัว
4.0
/5
ดีมาก
โพสต์เมื่อ 19 ม.ค. 2024
Desk check in lady very unfriendly
แปล
Wilson
เข้าพักเมื่อ ม.ค. 2024
ทำงาน
5.0
/5
เลิศมาก
โพสต์เมื่อ 19 ม.ค. 2024
Great
แปล
Jacqueline
เข้าพักเมื่อ ม.ค. 2024
อื่นๆ
3.0
/5
โพสต์เมื่อ 17 ม.ค. 2024
Safety is NOT a factor with this hotel. The whole week i was there, there was NO security guard AT ALL. My rental car, along with 11 other vehicles got their windows busted out Hotel management said they have a sign posted that they are not responsible. Fine, however, why do you have a security room with tv monitors showing the camera images with NO ONE monitoring them? Then the next day another vehicle got their window busted out as well! I have pics showing that the parking lot lights work randomly. Also, while outside on hotel property I was approached by 4 different wanderers on seperate days! I am an elderly female and I did NOT feel safe at all! The front desk staff was EXTREMELY nice, personable and as helpful as they could be every day. The breakfast was eh, decent selection when it was filled up but room temperature and when I asked about the empty coffee urn the one gentleman rolled his eyes and walked away he was the kitchen worker who else was i suppose to ask?! I will not stay there again
แปล
Jessica
เข้าพักเมื่อ ม.ค. 2024
อื่นๆ
5.0
/5
เลิศมาก
โพสต์เมื่อ 15 ม.ค. 2024
The staff really made the experience. When our shuttle was late they reimbursed us for our Uber. Check in and out was seamless.
แปล
ผู้เข้าพัก
ห้องพักมาตรฐานประกอบด้วยเตียงขนาดควีนไซส์ 2 หลัง
เข้าพักเมื่อ ม.ค. 2024
ครอบครัว
2 รีวิว
5.0
/5
เลิศมาก
โพสต์เมื่อ 9 ม.ค. 2024
깨끗하고 공항과 가까워 이른아침 출발에 도움이됨 셔틀은 1시간에 한번 있어서 공항에 갈 때 편히 이용할 수 있어서 좋아요