There were NO toiletries in the holders on arrival, half a roll of toilet roll to last us 2 nights, woken up at 7am by barrels moving in the pub, and 9am each morning by staff trying to enter our room despite knowing -FROM THEIR BOOKING SYSTEM- that we were there for 2 days, and checkout is 11am?! Beyond confused, appalled, and disappointed. A gorgeous, but disgustingly unclean building with cobwebs and black mold throughout the room, which complement the lovely 'mystery stains' on every wall. Can't believe they're still in business with such a horrible lack of care for seemingly any of their guests.
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