Rebecca
18 กุมภาพันธ์ 2024
Overall everyone was courteous and it was fine. There were a few issues though—the heat wasn’t quite working in our room so it was blowing cool air. But they fixed it when we let them know. The window also was not insulated at all and it was cold on that side of the room with no extra blankets in the room. There was no fan in the bathroom. And we were on ground level with no security on the window but it felt like a safe area. Room seemed generally clean but there was a fake nail on the floor. Lady at the breakfast was very nice and helpful. There was an issue when they “authorized” my debit card—it actually was debited from my account though on their end they did not see the debit. So that was stressful and they said I’d need to contact my bank and/or ******* about it and seemed irritated by me. Parking was convenient, m daughter enjoyed the pool.
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