Premier Inn Newquay (Quintrell Downs)

There is work going on Last week no heating and loads of noise they said it would be finished Back this week still working in the roof No information on the premier inn web site about on going work and we are night workers so not much change of getting sleep from 09:00

Had a one night stay due to staying at a caravan for a week so arrived a day early had a lovely stay in the hotel the meal deal is a must the bed was very convenient after a long journey

Rooms as expected for a Premier inn. The restaurant, the food was faultless, the service was exceptional. I don't say that lightly. Overall it suited our needs and was more than adequate as a hotel base. Clean rooms and pleasant staff, absolutely nothing you could complain about.

Having tried unsuccessfully on two occasions to telephone Reception to ask them to set up a trundle bed as twin beds not available I arrived and , despite somewhat grumpy manager, the room was set up as needed by dividing the double bed. (One star lost for non smiling interaction and one star for online software booking issue where it states no twins are available for accessible rooms at the hotel). Apart from this, the hotel is clean and provides comfortable accommodation.The cleaning team were friendly and did a good job. I found the doors difficult to open to access with my mother in a wheelchair and I would think a solo travel in a wheelchair would have to ask for assistance. The parking and access from outside is good. Tabletable restaurant attached (and accessible from within hotel) was brilliant. The team - particularly Steve and Kathy - were courteous and friendly and the full English breakfast was good value. I would stay again and hope for a more welcoming Front of House.

Very friendly hotel staff and extremely clean. After a very long drive to visit family we were welcomed by Naomi on reception she was very helpful and knowledgeable about the local amenities. The room was very big and clean just what we needed for a relaxing weekend. The hotel is close to a busy roundabout however it was surprisingly quiet and we slept very well. We have already booked to come back again in the summer. Amazing service from dean in the restaurant as well.

Amazing customer service by Claire Everything was perfect Great value Great food Nice breakfast Free car park Good location Highly recommended for family or business Any time of year Friendly app Very polite staff and high standard of customer service ( Claire) Many thanks for everything. Mariusz

A wonderful stay at this premier inn. Our room was spacious for our family, 2 adults and 2 children. There was even a little acorovty pack for the children, very thoughtful. The staff were so friendly and helpful. Breakfast was amazing, all you cam eat and well prepared. Fantastic stay.

A most enjoyable stay. My room was clean with ample bedding and towels provided. The staff were all very friendly and helpful - reception staff especially so. Overall nothing I could fault. Parking was off road, and good, with CCTV. I will happily return. Recommended.

Great hotel with lovely and friendly staff. Very clean and tidy. Could not fault this hotel. Comfy beds, great location. Super handy to have free parking and 24 hour check-in. Definitely takes the stress out of the long journey! Absolutely would stay again!