This was the least favorite of my Marriott experiences. Maybe my expectation for the Marriott brand was too high being that this is a 3 star hotel. There was a visible stain on the fitted sheet. The sheet was immediately replaced. Shortly thereafter, I discovered a stain on the top sheet which was never replaced (after requesting twice), multiple stains on the duvet, and a loose toilet seat. I asked about parking and was directed to a municipal garage next door. However, staff did not disclose information about day passes that allowed in/out access (good information to know up front when asking). I happen to inquire a second time in the presence of a manager. Nor was the employee knowledgeable about member benefits. Later, the bar was crowded with a private party, so we weren’t able to enjoy that amenity. Staff was friendly, but also exhibited an ‘oh well’ attitude. I will say the room was properly appointed and appeared clean. The hotel is in a great location and the balcony was a great place to view the Christmas tree with fireworks as the backdrop.
We attended a volleyball tournament that was help at the Gaylord Convention Center in National Harbor. I booked this hotel for two reasons. First, I got a great rate on a hotel booking site and second, it is directly across the street from the Gaylord. The staff at the front desk was attentive and courteous. Our room was recently renovated and was clean and comfortable. The fitness center was small but has what you need for a full workout. We did not use the pool but did see some families enjoying it. It was quite small, though. Parking was $24 per day with in and out privileges. The parking garage is across the street at the rear of the hotel. Be sure to have your parking ticket registered at the front desk. The ticket has your plate number on it so once it is registered with the hotel the garage knows the hotel will collect the parking fee. The breakfast buffet was good. Bottom line is not a lot of frills but a clean, comfortable room, excellent location and courteous staff.