Dirtiest carpet I have ever seen. Not sure how this hotel is open and renting out these rooms with the current condition. Stay away room 213 floor is awful, air conditioner rattles, room 211 we moved from because the sound was so bad from the ac unit and stains everywhere. Got in too late to try to look for another hotel-this place needs to shut down for a few months and re do the floors and ac units. Does NOT live up to any Hilton standard at all. Hot tub was inoperable during entire weekend. Waffle machines broken and not available for breakfast. Coffee and tea machines were not kept full or hot. Maybe needs new management?
On the positive, the staff is excellent and although an older property, it is maintained decently. The elevator closest to the lobby would be in the mix for world's slowest. Around the corner in the back is a much faster one that obviously has been updated. It is worth the extra steps to reach it. So, are you a ”light sleeper.” The staff says light sleepers don't like the rooms situated closest to the adjacent train with a frequent and obnoxious train whistle that blasts through night. Once passenger trains sleep, there are still freight trains, a la 2 a.m. We switched the second night to a quieter room. It still was not exactly quiet. Keep the fan running, or stay elsewhere. Unless of course you sleep through everything. The train sound would be okay but for the persistent really annoying horn.
From booking to checkout this was an excellent experience. The facilities were exceptionally clean. Our room was well equipped, quiet and relaxing. King size bed was very comfortable, and just firm enough. The pool and jacuzzi were clean and both times we used them there was no one else there. Plenty of fluffy towels on the shelves nearby and great lounging furniture. The breakfast buffet was excellent. Not sure how they got the bacon that perfect, but glad they did! The history of this facility is amazing. Lots of converted buildings that make it feel like you’re staying in someone’s luxurious home. Highly recommended!!
I've been here several times and I'll plan to return again next time I'm in the area. Positives: + Things just feel new. From the furniture to the carpets to the bathroom tiles, stuff just feels like it's either well-maintained or recently installed. It helps make the rooms feel sparkling clean. + The staff is pleasant. + There's plenty of parking. Also, it snowed while I was there and the lot was shoveled/plowed very promptly. + The gym/fitness center is great. There's plenty of equipment, all in good shape. There's a ton of light which makes it pleasant to be in. And there's enough space for multiple guests to use without feeling too close. Negatives: - The bathroom has only a passive vent, not a real fan to remove humidity or smells. - There wasn't great sound insulation between rooms, so we did hear our neighbors at times.
Like so many hotels with sealed windows and poor ventilation, the room smells musty and feels a little damp. The thermostat was set to 65 when I came in which is way too cool for my comfort. No heat comes out of the ac unit. Just cold air. The lobby is nice and has a restaurant and some convenience items available for purchase . Breakfast is not complimentary.