First, I’d write we chose this location because we visited years ago and Everything about it was pleasant. Fast forward, we’ve come back and it hasn’t been so pleasant. Still love the location, but on the first night people were still screaming and shouting in the pool well after 12 am which we could clearly hear from our rooms as my family tried to get rest. I called and spoke to the gentlemen at the front after he said the pool closes at 10, it was 10:29 at that point… 11, 12… etc came and people we still out swimming and very inconsiderate. He said he would fix it and Did Not. Next morning, I reported after it after some other lady with reports of an untidy room with pictures. I explained-the excessive running and jumping it sounded like a WII soccer game upstairs in the room right above us. We were told the general manager would be in and we’d hear back from her and that the pool should have been cleared by 10 and that they know music was playing loudly and that it shouldn’t happen again. We are on night three, the upstairs people are still “just called front desk it’s 11:30 p.m.” jumping around and dropping things and running… my family can’t even go to bed. The first night due to the noise and the pool noise I didn’t get rest until after 3 a.m. I am not NOT pleased with the excessive, unnecessary noise we’ve endured this trip. Again usually this our favorite hotel and if we could have some peace in our room it still would be. I hate to stop coming due to this experience, but the lack of rest on a trip we chose to take “To Relax and Get Rest” is unbelievable. Maybe I’d try again but request a room no where near the pool and on the top floor so I won’t have people running and jumping wildly above us. Never had this happen at any hotel before. Hopefully it doesn’t happen here again, if we ever return.
A very nice place to stay in Foley, Ala. It’s near some great shopping, a ***** mall in back with numerous stores and Tanger outlet is across the highway. A variety of eateries are nearby. The front desk personnel were all good giving friendly greetings when entering. The breakfast was average with a variety of breakfast foods: the usual cold cereals, packaged hot cereals to make, assorted breads and baked goods. Hot items were biscuits, sausage patties, and eggs. Our shower nozzle was discovered broken and although it was repaired, we took them up on the offer to upgrade us to a larger room. We opted to get clean towels daily and trashed picked up and the housekeeper was ver thorough and polite upon entering the room.
We stayed here 1 night while traveling. The beds were comfortable, the room was spotless, the grounds were so clean, staff was super nice and accommodating. Right across the street from the Foley outlet stores. Very convenient to every thing. Tons of good restaurants very close and a short drive to the beach. We did not hear noise from other rooms and slept soundly. The pool was large and clean. We will stay here again if we are in the area. Area also appeared very safe.