Is this an older property? Yes. But it is clean, comfortable and was great for our weekend stay. It’s right off the main drag in Cartersville so there are many places to eat and shop right out the front door. Anything you might want or need is very close by. It’s actually a block off the main road so it was very quiet as well as convenient. The room was a good size, bed was comfy and shower had good water pressure. Microwave and fridge in room. Our coffeemaker did not heat water properly, but you can get free coffee in the lobby. The only negative thing I will say is that I wish they would add breakfast to the cost of the room like most hotels in this class instead of making you pay extra for it. It’s just not worth an extra $12 pp. You do get some credit if you are a Hilton member, but there is Waffle House, IHOP and a few other options just a stones throw away that are much better to choose from. The staff was good. I enjoyed getting texts from Antonio and Precious to make sure everything was good. Knowing they were easily reached if something were to go awry was nice. All in all a good stay!
Hotel itself fine, but when looked at credit card statement after our stay they put a pending $190 charge in addition to the $166.55 cost of our stay. Called and asked about it and was told it was for incidentals. Couldn't explain further what that was and how they came up with that amount. Was not told at check-in that they would be doing that. Six days later the $190 is still on statement. Checking every day for its removal and have it noted with my credit card company. Not happy.
This hotel is on a hill. The GM is very personable. The hotel is very clean and has been updated recently. They offer guests a free breakfast in the lobby area. My room was on the third floor and had a king size bed. The hotel is very quiet. I really enjoyed the bath amenities - shampoo and the conditioner. The room also offered a microwave and a clock. They offer no gift shop. A couple of issues - no plastic cups were in the room, there was no bathmat, the floor needed to be vacuumed again. There were black spots on the bed spread. Cartersville is a great area - they offer attractions, great restaurants and local shopping. I would stay here again.