Courteous staff, property maintenance is up to the mark. Best thing was the staff helped us with early check-in (basis availability) without even we asking for it. Free pick up and drop till banganga. Overall a must stay place for good experience
VVik SharmaGreat location and service - very attentive, responsive and supportive staff. The food was just about acceptable (ok-ish/so-so). But the overall experience wasn't that great as the hotel looks and feels very tired and run down. The furniture and ambiance were very shabby. Bed and bedding need to be replaced pronto (probably all over 20 years old, and it shows/smells!). The whole place needs a refurb and a facelift to meet Radisson standards. Until then, it's a 2 or 3-star hotel at best. Nothing even close to 4-star and 5-star is out to the question.
JJIMMY P CHAWLALocation very nice
Very hygienic and clean
The staff very Co-operative
specially the Calcutta girl on the front desk ANUSHMYA or something like that was such a kind , humble and versatile person she helped me so much in guiding
Foreigners who don't have pay tm or Google pay Pls take enough cash , no usd can change also
ผผู้เข้าพักHere’s a glowing review for Holiday Inn Katra Vaishno Devi: “I had an absolutely fantastic stay at Holiday Inn Katra Vaishno Devi. The rooms were impeccably clean, spacious, and equipped with all modern amenities, ensuring a comfortable and restful experience. The service was top-notch, with every staff member going above and beyond to make sure all our needs were met. The hospitality truly stood out—warm, welcoming, and attentive at all times. From check-in to check-out, everything was seamless, making our pilgrimage to Vaishno Devi even more memorable. I highly recommend this hotel for anyone seeking comfort and excellent service!”
ผผู้เข้าพักI had great experience in this hotel with my family. Room service and house keeping service is quick. Fast check in at front office, staff at front office is so nice and cooperative. Restaurants food is quite good .Here all the things are well managed and behavior of hotel staff is very polite.
ผผู้เข้าพักThe rooms are v different from what is shown in the pictures. I won’t say they are dirty. They were clean but the propert seems very old. Wall cracks and damping is covered with wallpaper which is also coming off. Tap was loose and the furniture seems too old. per night is high for this quality.