Arrived at lunch time and told our rooms were ready so we didn’t have to wait until 3 pm which is normal check in time . Went to the restaurant and had lunch which was lovely and would satisfy even the biggest appetites I’m sure. The staff couldn’t have been more helpful even though they were extremely busy and the had a funeral wake there as well as their lunchtime patrons. Our rooms were bijou but perfectly adequate for one night as had everything you needed including an iron and ironing board also hairdryers were available at reception. The shower room while small was functional and a plentiful supply of hot water . We had dinner in the restaurant as we had travelled up from Wales and didn’t want to drive anywhere else to eat. We weren’t disappointed the menu was varied and all home cooked . Staff again friendly and helpful so it was enjoyed by all. We retired to bed after a few drinks and the bed was so comfortable and warm . The breakfast which is also included in the price of the room was excellent, buffet style and plenty for everyone. All in all a great stop over at a very reasonable price. Their biggest asset is their staff who were all extremely pleasent and helpful with no requests being too much trouble for them . Would definitely recommend The Old Stone Trough to anyone if you’re looking for a fair priced stay with great food and comfy beds
At Reedley House, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the apartment to ensure you stay connected during your visit.Complimentary parking is available for guests. Due to health concerns, smoking is strictly prohibited within the entire premises of apartment.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Reedley House come furnished with linen service to cater to your needs and comfort.A few accommodations at Reedley House also include unique design elements like a separate living room. A number of rooms feature television for guest amusement and enjoyment.In certain rooms, the apartment offers visitors access to a refrigerator and a coffee or tea maker. In the apartment, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and towels, ensuring a comfortable stay for guests.
We booked to come here for 1 night on the stay, wine and dine experience for £109, which included a wine tasting in the afternoon and then dinner bed and breakfast and use of the leisure facilities. It is a lovely old hotel with some lovely features from when it was a large house. We were actually staying in the new extention but you had to come through the old part for restaurant etc. The wine tasting was very informal and you were brought the wines and had to guess where you thought they were from etc and then someone came when you had finished and told you where they were from etc. We did this upon check in and then went to the leisure facilities which are very good, with a pool and jacquizzi's and sauna and steam room. We found these to be excellent and clean. We then went back to our room to get ready for dinner which was very nice indeed and staff were all very good and friendly. All in all a lovely overnight break in March.
So the Fence Gate Lodge only gets two stars because the room was lovely - NO other reason! Along with my daughter and her partner we booked a ”Lazy Sunday” deal but there was nothing lazy or leisurely about it - more pandemonium than peaceful. I rang a few days before to check how accessible my room was as I explained I had limited mobility. They said they had a function on during the evening of our stay and kindly upgraded us to a better room free of charge to be away from the noise...the only good bit! However, they failed to mention that it wouldn't be possible to get any food in the Lodge itself and that we'd have to go the the Inn up the road (which was too far for me to walk). My husband kindly offered to be designated driver which was disappointing but there was no other choice. We arrived about 3.15 for a Sunday lunch booking at 4.45 and hubby drove us to the Inn. At 4.10 my daughter went through to the restaurant to let them know we had arrived and would come through for our lunch shortly. At 4.40 we went through to be told there was no reservation for us!! The two girls on the restaurant reception had no explanation and said ”we only work Sundays” We were kept standing for about 20 minutes (difficult with limited mobility) until they found the manager who eventually worked out that when my daughter had told them we had arrived they had cancelled our booking! There were two weddings on that evening aside from the Birthday party at the Lodge so the place was heaving. We were seated for dinner and, to be fair, that was OK until we came to pay. We had incurred some extra drinks charges and also some supplements over and above the deal we had paid for. My husband gave my daughter his credit card to pay the bill and another 20 minute wait ensued as they couldn't work out how to sort it (never did manage to reconcile it!). While we were dining one party left the restaurant in disgust without paying and several members of staff told us what a terrible day they were having!! After a couple of hours over at the Inn we wanted to go back to the Lodge for the rest of the evening so we rang across the road to se if we could get a drink anywhere. We were told that provided we didn't disturb the Birthday party in any way we could sit and order drinks in Reception. We arrived in Reception and they came to take our drinks order. We ordered some beers but were told that there wasn't any beer as it was all for the Birthday function. Understandably we were a bit put out but asked for some red wine. We were told that they only had Merlot (possibly the only wine in the land I wont drink! We said no the the Merlot but I asked if we were ok to drink a bottle of shiraz that I had in the car from a wine shop visit earlier that day. I was told we could but that we would be charged corkage. I challenged this as I explained that we trying very hard to spend money with them but nothing was available!! They did agree to let us drink the wine a
Beautiful hotel, staff friendly and knowledgeable, food lovely, leisure facilities clean and staff very welcoming. Will definitely recommend and can’t wait to return.