Holiday Inn Express & Suites Childress

We stayed at 3 different places on our vacation when traveling to, at our destination, and traveling home. This was the best hotel we stayed at. The room was very clean. The bed was so comfortable. The staff were very helpful and friendly. Breakfast was very good. One downfall was how hard and loud the door closed. We came in late at night and was scared we were waking people up.

Room was comfortable, but needs updating. Bathroom tub stained and had spots that I wiped off. Tub didn't drain well, but was fixed quickly. Toilet tank would run intermittently. Desk clerk, Sam was great! Finding way to the hotel from the highway is not clear.

Room needs repair. Heater had broken parts and was loud. Walks needed repair as room had holes by window/ac. Bathroom was not clean… stains at base of toilet. One bad box spring was stained and had no skirt. Did not feel like a $100 hotel, more like a motel 6. Would not return

The door was open when walked in, the bathroom wasn’t cleaned. There was a wet towel in a dirty bathtub and used toilet paper and a dirty toilet. Also there was damage to the wall in the bathroom and Sheetrock and broken tile everywhere.

Room was comfortable. Towels were dirty and bathroom wasn’t great. The front desk did provide clean towels. I didn’t complain about the towles as it wouldn’t make a difference. The customer service was exceptional. Bed was nice and I slept well. My only issue was the bathroom as a whole. Breakfast was nice.

Although the location is a bit odd, the hotel rooms are great, beds comfortable, clean.

When we checked in the front desk did not tell us that the water would be shut off in the motel. I could not get a shower or brush my teeth. When I checked out I complained about this but they did not offer to reimburse any part of the cost of the room. Fire alarm went off several times around 5AM. Three floors but only one slow elevator. Bathroom counter and light were nice but bathtub was old. No light in the kitchen area. Did like the pillow cases identified if pillow was soft or firm. A lot of truck drivers and trade workers stay here so overall the facility could use an update. Breakfast was fair with two types of eggs, two types of sausages, biscuits and gravy. But there was no fruit such as bananas or berries for cereal. Did have warm cinnamon rolls.

The Holiday Inn Express in Albuquerque NM was clean and very friendly, but the breakfast was hospitalish. Scrambled eggs had no taste, bacon was a little under cooked. Parking was terrible for any RV and trailer. Holiday Inn Express in Childress TX was clean and very friendly. Don't bring an RV/truck and trailer here because there is no parking and no where to turn to get out. I want to give an attaboy to Pablo the maintenace man for his assistance in guiding me while got my large U-Haul truck and car dolly trailer with car attached out of the parking lot. Pablo also checked out my room phone. Some of the amenities did not work in some of the rooms, and the rooms looked like they could use a needed upgrade, but they were clean. The kitchen was a little slow on getting the breakfast out, and again the scrambled eggs had no flavor.

Never checked in due the wrong date was booked by accident and ******* did not help change or help find another hotel after we had been traveling for 10 hours Will never use holiday inn express again because ******* said they would not refund the money. Will never use ******* again for the same reason The holiday inn express in Childress was full on the night we thought we booked so we had to go to the next town Quanah and stayed in a safe sure room. Thanks to both ******* and holiday inn express we stayed in a not so nice place.