To be honest, everything was awesome. I liked how brightly lit the room is and it just makes it even cleaner and comfy. The staff are attentive and responsive, always ready to assist and serve.
The only misfortune was that insects gathered all over my closet wall on the 2nd day. However, the housekeeping team was swift to come over and clean the closet at 9pm when I reported it, changing my bedsheet as well and even offered me a change of room.
Overall, I would still choose this hotel the next time that I’m back in Chennai. They have the comfort and service nailed down and handles problem professionally with satisfactory response.