"We arrived at 7:30 pm and were told we got a room “upgrade”. The room was small so we really wondered what the “original” room looked like. The bed had stains on the cover that was laid under the mattress
which didn’t look good. We went down to the lobby and found nobody present. We moved on to the restaurant, it was 8 pm. Half full and we were met with the wonderful advise that they were closed for service. This was Friday May 16th and the menu
board was still at the entrance door to the restaurant.
We went back to the reception and queried why the restaurant was not serving dinner at 8 pm on a Friday.
The receptionist looked dumbfounded and told us it usually serves dinner at least until 9 pm but she took no action to assist us except to say we could walk fir 15 minutes to the Aveny, a street with lots of restaurants but could not suggest any close by. We ended up going to, as it happened, a fantastic restaurant right around the corner called Le Pigalle on the top floor of, we guess, a competing hotel. Fabulous meal in a restaurant that knew how to treat their guests.
In short we have regretfully no positive things to say about the ProfilHotels Opera in Gothenburg.
Gothenburg was fantastic but when we return we will definitely not book at the Opera which is overpriced for the standard and service they offer. Total waste of money at this venue. Regretfully we did not bother to take any pictures of the place as it is nothing we wish to remember about it."
"Stayed for one night only but wouldn't have minded staying longer. Room is well-lit, small but comfy and definitely fine for one person. Breakfast was pretty good and had a good variety of options, just a bit crowded (understandably so because I think all bookings include breakfast by default). Luggage storage is free but not super secure; the front desk locks the storage room but then you place and take your own bags from inside, so there's nothing stopping someone else from taking your bag. Location - need to take a bus to the train station; also not much in the immediate vicinity."
"I was staying on 8-9 september for 1 night. Facilities in the hotel are surprisingly good and the sauna was perfect. Room are nice and tidy. Toilets are a bit small but its clean and have everything you need. The breakfast have a wide range of selections with hot and cold plates. Specially appreciate Susanne, Iren & Andita showing us useful informations in the area by patiently answering our questions and showing exceptional Standard of customer service. Will be staying in the same hotel if I'm travelling to Sweden again."
"Got an early checkin, please read at what time the receptionist will be there, and contact them if you need an exception. The receptionist is also very nice.
Room are clean, does not smell, blanket are warm enough even for a very cold day in Gothenburg.
Toilets are very clean.
You can cook your food here, very convenient especially if you stay for multiple nights
Will recommend this hostel to any on budget traveller."