"In any self-respecting hotel, you would expect basic amenities like toothbrush holders in the bathroom. There were none, so we had to place our toothbrushes on the counter by the sink. Even simple items such as a shower cap were not provided.
Housekeeping entered every morning without waiting after knocking. During heavy snowfall, the hotel made no effort to clear a path outside, and we had to walk through snow and frozen puddles to reach our taxi, while other hotels had cleared walkways for their guests.
On our last morning, my husband went to buy a coffee and was sent to the dining room. When he made a coffee, a staff member immediately questioned whether we had paid for breakfast and called reception to check, without giving him a chance to say he would pay. She then loudly announced, “Sir! You haven’t paid for the coffee!” as if he were trying to steal. He paid immediately and didn’t even take the change.
Overall, this hotel is no more than a three-star property. Management seemed absent, and the staff were unprofessional and inattentive"
"A beautiful hotel in old town Bucharest! Even though I booked the cheapest room, it was really spacious and comfortable. I loved the bathroom and the room was very bright. Also, it was very quiet. There were only two other rooms on my floor and the sound insulation was good. I slept very well here. The staff were friendly and helpful. I was able to store my bag the next day while exploring the city. Very good hotel in a convenient location."
"We had a room that was under the window. Not an issue in the summer but a huge issue in the winter as the draft was extreme and i wake up with swollen eyes and a huge head ache. I had a terrible cough During the night. The room was nice and there was mould in the shower. At least can be cleaned so maybe they should wipe it out."
"Struttura posizionata in un punto comodo ed a 5 min di camminata dalle fermate di bus e tram. Reception gentile e disponibile. Pulizia un po scadente.Abbiamo trovata la camera al check-in sporca, una svista nel non avere organizzato bene i turni di pulizia. La struttura è molto grande come anche le camere. Decisamente lascia a desiderare la manutenzione delle camere, soprattutto nei bagni che non sono rifiniti e con tubature a vista e/o danneggiate. Il prezzo è molto contenuto. Si riceve quello che si paga. Prossima volta in bucarest sceglierò un altro hotel."
Union Plaza Hotelตั้งอยู่ใน บูคาเรสต์ (บูคาเรสต์ ใจกลางเมือง) ซึ่งขับรถออกไปเพียง 5 นาทีก็จะถึง มหาวิทยาลัยบูคาเรสต์ และ จัตุรัส University โรงแรมแห่งนี้ อยู่ห่างออกไปเป็นระยะ 1.4 ไมล์ (2.3 กม.) จาก ศูนย์การค้าบูคาเรสต์ และ 1.7 ไมล์ (2.7 km) จาก อาคารรัฐสภา (Palace of the Parliament)
เดินชมวิวจากลานระเบียง และสวน หรือลองใช้บริการอื่นๆ เช่น บริการ Wi-Fi ฟรีโรงแรมแห่งนี้ยังมี บริการคอนเซียร์จ และห้องจัดเลี้ยง
ที่Union Plaza Hotel คุณสามารถลิ้มลองเมนูอร่อยได้ที่ห้องอาหาร ดับกระหายคลายร้อนด้วยเครื่องดื่มแก้วโปรดที่บาร์/เลานจ์ มีบริการอาหารเช้าแบบบุฟเฟ่ต์ (คิดค่าบริการ)
มีบริการอำนวยความสะดวก เช่น ศูนย์ธุรกิจ 24 ชั่วโมง บริการซักรีด/ซักแห้ง และฝ่ายต้อนรับ 24 ชั่วโมง มีบริการรถรับส่งสนามบิน (24 ชั่วโมง) โดยคิดค่าบริการและมีที่จอดรถแบบคิดค่าบริการภายในโรงแรม
ห้องพักพร้อมเครื่องปรับอากาศทั้ง 95 ห้อง มีพื้นอุ่น และทีวีจอแบน เพื่อให้คุณรู้สึกเหมือนอยู่บ้าน ภายในห้องพักมีบริการ Wi-Fi ฟรี เพื่อการเชื่อมต่อออนไลน์ที่ไม่หยุดนิ่ง และโทรทัศน์ต่อสัญญาณเคเบิลเพื่อความบันเทิง สิ่งอำนวยความสะดวกภายในห้อง ได้แก่ ตู้นิรภัย และโต๊ะทำงาน พร้อมบริการทำความสะอาดทุกวัน
"The hotel is nice and not far from the center, the traveller can either take the bus or walk to the center - old town (it could be a bit challenging in a hot day)
The staff is amazing, there was an issue with AC and they arranged a different room where AC was working and everything is ok.
The view from the restaurant on the 12th floor is nice and covers the city. The breakfast is tasty and has different choices.
In other words, the hotel is highly recommended"
"We stayed at the Moxy recently and have mixed feelings. On one hand, the hotel itself is great and we enjoyed the atmosphere and the facilities. On the other hand, the service we received regarding a flight cancellation left a bitter taste.
We were originally booked for Feb 18–21. Due to a severe snowstorm on the 18th, Bucharest airport was closed and our flight was rescheduled, meaning we could only arrive on the 19th. When we contacted the hotel to explain the situation (a clear case of ”Force Majeure”) and asked for some flexibility with the dates, the staff was quite dismissive. They claimed that because the booking was made through a third-party app and not directly, they couldn't help us at all.
While we understand the technicalities of third-party bookings, the rigid and empathetic-free approach was disappointing. Despite this, we chose to extend our stay until the 22nd because we liked the hotel itself, but the way our initial request was handled definitely cast a shadow over our experience.
Bottom line: A cool hotel, but don't expect much help from management if something goes wrong with your travel plans."
"The place is ok for the price. I have stayed there twice, first time 2 single beds, second time in another section with a double bed.
To me my room looked nicer and newer in the room with 2 single beds."
"The hotel’s location is excellent, just a 5-minute walk to the old town and very close to great brunch spots. There’s also a dessert place right next to the entrance, which was a nice bonus. The team was very responsive, especially as I was checking in after midnight—they reassured me and made the contactless check-in process smooth as long as I informed them in advance. Overall, it was a good stay. The only small downside was that we only had one pillow each, but aside from that, it’s a great place to stay."