"The hotel’s location is excellent, just a 5-minute walk to the old town and very close to great brunch spots. There’s also a dessert place right next to the entrance, which was a nice bonus. The team was very responsive, especially as I was checking in after midnight—they reassured me and made the contactless check-in process smooth as long as I informed them in advance. Overall, it was a good stay. The only small downside was that we only had one pillow each, but aside from that, it’s a great place to stay."
"За деньги,которые вы платите,получаете максимум. До старого города далеко.Завтрак простой за эти деньги.Чисто.Тихо. Вежливый и внимательный персонал. Я доволен."
"We stayed at the Moxy recently and have mixed feelings. On one hand, the hotel itself is great and we enjoyed the atmosphere and the facilities. On the other hand, the service we received regarding a flight cancellation left a bitter taste.
We were originally booked for Feb 18–21. Due to a severe snowstorm on the 18th, Bucharest airport was closed and our flight was rescheduled, meaning we could only arrive on the 19th. When we contacted the hotel to explain the situation (a clear case of ”Force Majeure”) and asked for some flexibility with the dates, the staff was quite dismissive. They claimed that because the booking was made through a third-party app and not directly, they couldn't help us at all.
While we understand the technicalities of third-party bookings, the rigid and empathetic-free approach was disappointing. Despite this, we chose to extend our stay until the 22nd because we liked the hotel itself, but the way our initial request was handled definitely cast a shadow over our experience.
Bottom line: A cool hotel, but don't expect much help from management if something goes wrong with your travel plans."
"We had a room that was under the window. Not an issue in the summer but a huge issue in the winter as the draft was extreme and i wake up with swollen eyes and a huge head ache. I had a terrible cough During the night. The room was nice and there was mould in the shower. At least can be cleaned so maybe they should wipe it out."
"Noted that there was construction surround the hotel compound, but the noise from construction site did not avoid early start work at 6am and also did not stop work past 10pm. This result in noisy environment and didnt have a good rest."