"Los sanitarios tienen poca presión de agua, ya se imaginarán. El agua caliente de la tina le pide permiso al aire para salir (un hilo de agua literalmente). No había batas. No había pantuflas. No había menú en la habitación para pedir room service (hubo que pedirlo). No teníamos señal de “no molestar”."
"This hotel was great and for thebawesome proce i got the customer service was excelent the room also perfect the food a bit pricey especially for the quality i recieved i paid 750 pesos for a individual pizza the crust was like cardboard and still cold a bit and cheese wasnt melted i sent it back and they didnt so much to fix it I also had some truffel french fries included in that price the coke was the best tasting item of the meal i went for breakfast in the hotel restraunt the next morning unfortunately the food didn't improve a ton but loved the staff and hotel so much i stayed and extravl two nights"
"It's under renovation but everyone did their best at the hotel to make our stay comfortable.
It's generally quite clean, but it seems the shower wasn't cleaned very well or the same mop was used for the whole room. The shower floor had fluff remains or a little hair (not mine) every day.
Other than that, the rest of the bathroom was always clean which is important for me. The bed linen was fresh from the beginning and although the furniture isn't new, it was all that was needed and in decent state.
For a short stay it was perfect value for money an the staff service from reception, maintenance, and the drivers who take you around (it's hotel's courtesy!) made up for the little things that weren't perfect.
Service was impecable,I'm grateful.
It's quiet at night, the beds are comfortable, and the heating was working well.
Expect an older hotel, it's not sparkly new and fancy, but it's definitely covering 10% of all basic necessities."
"El cuarto tenía una vista impresionante del Cerro de la Silla, todo estaba muy limpio. La locación es perfecta, justo en el centro de la ciudad. Si vuelvo a Monterrey me encantaría quedarme ahí de nuevo."