"While the area around the Naples train station felt somewhat unsafe and unclean, CX Hotel provided a strong sense of security. The hotel features a large lobby with a very modern and upscale design. Our room was spacious, exceptionally clean, and equipped with everything we needed. We were welcomed with a lovely postcard in the room with our name written on it. The reception staff were extremely helpful and always ready to assist promptly, and the security staff were also very friendly. It is one of the cleanest hotels I have seen in Naples. I would strongly recommend it to anyone looking for a safe place to stay near the train station."
"Hotel location is brilliant if you want to be close to the Central Station to travel to Pompeii, Herculaneum, Royal Palace, etc as this covered the main line, regional and Metro lines. Any concerns around the area being dodgy were soon dispelled as a Police car and soldiers were always close by. The Hotel was clean, the bed comfortable and staff friendly.
The downsides were really around the restaurant. The evening meal menu was fussy and would not be suitable for families. That said, the location was great as there were lots of good restaurants within a few minutes' walk. The breakfast provided was fairly limited and even though an extra charge was applicable to porridge and other cooked foods, every time I asked for porridge, I was advised that 'it was not possible'. I believe that the hotel should not be charging for these extras, and they should provide what they include on their menus!"
"Very conviently located close to the station and links to the airport. Within touching distance of the main attractions. Good price, efficient and friendly staff and the option of breakfast. Really good to have a luggage storage facility."
"Хороший отель, номер очень понравился. Персонал вежливый, помогает с решением проблем. Нам предоставили номер с отличным видом на Везучий. Завтраки хорошие.
Из небольших недостатков отмечу:
1. Заявлена камера хранения в отеле, но по факту сумки стояли в проходе рядом со стойкой регистрации. Но вход в отель по звонку, поэтому посторонних людей там нет.
2. При заселении не работал корректно замок на двери, его достаточно быстро починили."