"Spotlessly clean throughout — rooms, lobby, and hallways are well-maintained and fresh-smelling. Perfect location: just minutes from Nagoya Hill Mall.
Though it sits beside the main road, excellent soundproofing means zero traffic noise — quiet and peaceful for sleeping. Staff are friendly and check-in/out smooth.
Great value, comfortable stay, and the quiet convenience makes it ideal for travelers wanting Nagoya accessibility without the noise. Highly recommended!"
"Overall, it was quite an unpleasant experience.
1. Booked a non-smoking room but was given a smoking room.
We specifically booked a non-smoking room, and the receptionist clearly confirmed that the room assigned to us was non-smoking. We even signed the T&C agreement. However, we later found out that the room was actually a smoking room. Ridiculous! We ended up staying one night in that room and, thankfully, after making a complaint, the hotel managed to arrange a non-smoking room for us the following day.
2. Avoid booking a connecting room unless you’re travelling with friends or family.
The soundproofing between the connecting rooms is really poor. We could easily hear the guests next door talking and laughing loudly, even after midnight. We had already complained to the receptionist, and although they lowered their voices for a while, the noise started again afterwards and we could still hear them clearly.
To be fair, there are some positives:
1. Good location
2. Wide variety of breakfast options
3. Comfortable bed and pillows"
"Room very noisy coz it’s near the lift. You can hear every conversation and kids shouting outside. Lobby smells cigarette. Room have insect and cup have stains. Table very dirty as you see in the pic. Location: very near to yong Kee seafood restaurant that have delicious fish soup. Staff are friendly and approachable. They’re all smiles to welcome you. I like the staff but not the room."