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I had a fantastic stay at Thistle Express Luton. The hotel is ideally located in the town centre, with easy access to shops, restaurants, and transport links. From the moment I arrived, the staff were friendly, welcoming, and eager to help, making me feel valued as a guest.
The room was spotless, modern, and very comfortable, with all the amenities needed for a pleasant stay. The bed was particularly comfortable, ensuring a great night’s sleep. I also appreciated the complimentary tea, coffee, and snacks available throughout the day, which was a thoughtful touch.
The check-in and check-out process was quick and efficient, and the overall atmosphere of the hotel was relaxed and inviting. I would highly recommend Thistle Express Luton to anyone looking for a comfortable, convenient, and great-value stay. I will definitely return on my next visit to Luton."
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I had a wonderful stay at Citi Hotel Luton. The hotel was clean, comfortable, and conveniently located close to the town centre and transport links. The staff were friendly, professional, and always willing to help with any requests.
My room was well-maintained, quiet, and equipped with everything I needed for a comfortable stay. The check-in and check-out process was quick and hassle-free. I was particularly impressed by the excellent value for money and the welcoming atmosphere throughout the hotel.
I would highly recommend Citi Hotel Luton to anyone visiting Luton, whether for business or leisure. I will definitely stay here again on my next visit."
"Friendly staff and very convenient for an early flight
The staff at the hotel are exceptionally friendly and helpful. When I first checked in, I realised I had accidentally booked an accessible room — which was enormous and very, very clean. However, because it had a connecting door, someone in the neighbouring room tried to open their side, which completely startled me.
When I went downstairs to mention it, the staff didn’t hesitate at all. They immediately offered to move me to another room where I wouldn’t have the anxiety of hearing someone try the connecting door. It was clearly very safe, but I really appreciated how quickly and kindly they responded.
I had dinner at the hotel restaurant — the food was fairly average and a little on the expensive side, although the atmosphere was lively and, again, the staff were very friendly.
One downside is that the walls seem quite thin. Around 12:30am a group checked in and were talking loudly in the corridor for about half an hour, which woke me up. If you’re a light sleeper, I’d recommend bringing earplugs. In fairness, I didn’t call reception at the time — and based on how helpful they were earlier, I suspect they would have dealt with it quickly.
Checking out was easy, and I walked to the airport in the morning. It’s actually a very straightforward walk — especially once you get past the roundabout and go under the road. I’d definitely recommend this hotel if you have an early flight from Luton."
"Great location for a early escape to Luton airport or late flight in. Have used them a few times because they have the best food on site compared to other local hotels so I find them the best overall value and experience. Reception staff very helpful and offering room close to lift or quieter away from it. Pleasant room and good value for money. Highlight is their breakfast, incredible buffet breakfast and the top choice if you have a late flight arrival and time to stay and enjoy it in the morning."