"I had a great stay at this hotel, the room was clean and tidy. Its location is incredibly central, perfect for exploring the city, and only 15 minutes walk from the train station. For the price, it offers excellent value, especially considering the convenience and overall quality. Ideal for short stays as the room is quite small if you're looking for a reliable and budget-friendly option in the heart of town."
"Such a beautiful place to spend a couple of nights at, and ready to spend even more.
Anna helped us with check in and gave us a map with all the different places we can go to around town, while David recommended two of the loveliest restaurants in town and we enjoyed every moment of it.
The rooftop shows a beautiful 360 view of the city, which opens at 8 pm and you get to watch the sunset. There’s also a lovely pool that you get to cool off the mid of the day heat and enjoy a couple of dips while ordering a drink from the bar.
Overall an amazing experience. Well recommended"
"El olor humedad es fuerte del baño salía un olor a cañería estuve hospedada por 5 noches en la habitación 13 se realizó el aseo a la habitación y no se cambiaron las sábanas y la cabecera de la cama está muy deteriorada me parece un precio no acorde por lo que se ofrece. Fui para una para Semana Santa hablo del que esta ubicado en la calle lucano específicamente la ubicación es perfecta que está en el céntrico y todo está cerca en la esquina pasan las cofradías, parada de autobuses, monumentos, museos, carrefour, etc"
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available. Parking is accessible, supplied by the hotel for guests who arrive by car.Reception services featuring luggage storage are available to cater to your requirements.Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. Hosteria Lineros 38 provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by stopping at massage and solarium for a memorable experience.
"Прекрасно провела время в этом типичном и уютном отельчике. Возникало лишь две проблемы: 1) узкая входная дверь в комнату — с рюкзаком за спиной не войти; 2) если ты пришёл до времени чекина, не факт, что попадёшь внутрь, поскольку дверь закрыта, а администратор не всегда на месте. Тем не менее, я нашла способ попасть внутрь, деньги за хранение багажа с меня не потребовали и вообще были очень приветливы. Благодарю!"
"The hotel itself is very nice, and the location is excellent—strategically located just outside the city wall, making it convenient to access the historic area and nearby transportation. The facilities and overall environment were pleasant.
However, I could not give full marks because of the service we experienced during checkout.
We needed to get to the train station with two carry-on bags and two large suitcases, and I was traveling with my 70-year-old mother. I asked the front desk if they could help call a taxi for us. Surprisingly, the request was refused. I find it unacceptable that such a basic request could not be accommodated.
It was also lightly drizzling at the time. Instead of offering assistance, the front office staff who did our check-out told us that we could simply walk across the street to the taxi stand and get a taxi ourselves. Doing so with multiple pieces of luggage and an elderly parent in the light rain is clearly not reasonable.
What made the experience even more disappointing was that after giving this response, she did not offer any further help and simply ignored us.
By the time I walked to the taxi stand, there was no taxi available. It’s also worth noting that Paseo de la Victoria is a large multi-lane avenue, not a small street that can be crossed easily.
In the end, I had to leave my 70-year-old mother waiting in the hotel lobby while I went across to the taxi stand myself. When a taxi finally arrived, I asked the driver to come back to the hotel entrance to pick us up. We were also rushing to catch our train, so the whole situation became unnecessarily stressful. Thankfully we still managed to make it on time, but this could easily have been avoided if the front desk had simply helped call a taxi.
I have been traveling to Europe multiple times every year since the early 2000s and have stayed in well over a hundred hotels across the continent. In all those years, this is the first time a simple request to call a taxi was so bluntly rejected by a hotel front desk. For a property that presents itself as a five-star hotel, this level of indifference to a basic guest request—especially when an elderly guest is involved—is simply unacceptable and left a very poor final impression of what was otherwise a pleasant stay.
Based on this experience, I would be very cautious about choosing to stay at other Eurostars properties in the future."