"Warm welcoming from the Hotel front desk. Thank you for the early check in at 11am. We enjoyed the meal ordered from the cafe so much. Fare prices and high quality. The room is clean and large enough for our big luggages. highly recommend."
"The hotel's location has to be accessed by a short boat ride, which can be a slight drawback. However, the property itself is clean, modern, and well-kept. While the second-floor Wi-Fi could use some improvement, it didn't significantly affect our stay. The friendly and accommodating staff & owner made our stay enjoyable. They were always willing to assist and ensure our comfort."
"The best surprise of my trip to Aswan was choosing this hotel. I honestly can’t recommend it enough! The room was covered in beautiful, locally inspired murals, and I loved the atmosphere as soon as I walked in. You can tell that a lot of thought has gone into every detail, from the natural lighting to the decorations and everyday items in the room. Everything works together beautifully, and it feels completely different from a generic chain hotel. It has such a relaxed, welcoming, home-away-from-home feel. The owner is incredibly kind, reliable, and helpful, and he helped arrange everything from meals to transportation. During my trip to Abu Simbel, whenever I had a question or ran into an issue, he responded very quickly through the app and always offered practical solutions, which made the whole experience so easy and stress-free. The food at the hotel was also delicious and really suited my taste. Overall, my stay exceeded all expectations. I felt comfortable, well looked after, and completely at ease. If you’re visiting Aswan, you really can’t go wrong with this place!"
"We had a nice stay, the Housekeeping staff are excellent.
Towels in the bathroom need to get rid because it is old.
Back of the bathroom door is a bit old and not cleaned.
guest relation Christine was not helpful until I called reception and asked about her name.
Reception staff need to be welcoming and friendly.
Our TV didn’t have a signal since arrival, I had to call reception every day a few times to sort it out.
It worked sometimes but was frustrating loosing signal while watching TV and have to ask reception to help. When it happened in the morning, I had to wait until 3pm when maintenance arrive.
Also the screen was blurry.
We had very good service in the restaurant .
the boat service is very good."
"Great hotel, good rooms, great buffet breakfast, however the shower was not great (very weak) and lack of attention to guests from some of the staff, especially at late check-in."
"Ubicado frente embarcadero hacia corniche Aswan, ventilador de techo y aire acondicionado, habitación limpia y tranquila, relación calidad precio excelente"