"Great hotel, good rooms, great buffet breakfast, however the shower was not great (very weak) and lack of attention to guests from some of the staff, especially at late check-in."
"We had a nice stay, the Housekeeping staff are excellent.
Towels in the bathroom need to get rid because it is old.
Back of the bathroom door is a bit old and not cleaned.
guest relation Christine was not helpful until I called reception and asked about her name.
Reception staff need to be welcoming and friendly.
Our TV didn’t have a signal since arrival, I had to call reception every day a few times to sort it out.
It worked sometimes but was frustrating loosing signal while watching TV and have to ask reception to help. When it happened in the morning, I had to wait until 3pm when maintenance arrive.
Also the screen was blurry.
We had very good service in the restaurant .
the boat service is very good."
"The hotel is just next to the bazaar and we can visit the bazaar at night and go back to hotel easily. The room is comfortable to stay. As we needed to leave early in the morning to Abu Simbel Temple, the hotel prepared a breakfast takeaway box. The staff is helpful and it is nice to stay in this hotel."