With a stay at The Heinsman Guest House, you'll be centrally located in Chattanooga, steps from University of Tennessee at Chattanooga and 13 minutes by foot from Chattanooga Convention Center. This guesthouse is 1 mi (1.6 km) from Tennessee Aquarium and 4.2 mi (6.8 km) from Ruby Falls.
Self parking (subject to charges) is available onsite.
Stay in one of 23 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided.
The hotel is decent but we had a very uneven experience. I think some of it was unique circumstance. We originally booked a corner 2 queen bed room. The check in process was fast and efficient however when we went to our room we immediately noticed a fair amount of mold build up in the shower so we asked to change to another room of the same type. The bellman hadn’t even put the bags in the room yet so it made it easy to change. The next room we went in appeared to be fine until my daughter open the blinds and we found a wasp behind it. Thinking it was no big deal I removed the wasp from behind the blinds but then noticed 2 more. I looked up in the very top corner and nestled all the way up was a wasp nest. The bellman was still with us unloading our bags so we both snapped pictures of it and we obviously had to move again. This time they put us in one of the suites which we very much appreciated the gesture. The room was quite spacious so that was nice. However, it only had 1 king instead of queens which meant someone was going to have to sleep on the couch. This ended up being me so I pretty much didn’t sleep for a few nights. Also the room was a handicap room so the shower had no door and only a shower curtain that was about 3 feet off of the ground. So you had to shower in the corner or the shower and water would get everywhere in the bath room because there was nothing to stop it from splashing. The final night we were there the manager who was on duty offered to comp a dinner for my family given all of the changes. Again, we appreciated the gesture as we didn’t ask for that all. That meal took over 2 hours because the service was very slow. I’m pretty sure they had a 13 or 14 top seated at the same time as us so that was likely the reason. This meal actually ended up on my final bill so it wasn’t comped at all. I didn’t have the energy to fight it so I just let it go. I thought the staff was friendly and they tried to accommodate so that was all appreciated.
Enjoy free breakfast and WiFi a gym bar and downtown location at La Quinta Inn and Suites by Wyndham Chattanooga Downtown/South off I-24 nine miles from Chattanooga Metropolitan Airport CHA. Our non-smoking hotel is within walking distance of action-packed Broad and Market Streets and just minutes from the Tennessee Aquarium the University of Tennessee at Chattanooga and businesses like TVA. See an underground waterfall at Ruby Falls take in panoramic views of seven states at Rock City or ride the historic Lookout Mountain Incline Railway.
ผผู้เข้าพัก2024.09.21
This is a new property and very nice. Rooms are clean and the staff is friendly. Very close to some great restaurants.
This property was built to be sensational. It has some great points and some opportunities. Good: super helpful staff all around. Valet on property dining, Starbucks, large rooms, looks like the rooms have been updated but still needs tweaking in bathroom, modern decor. Opportunities: Overall maintenance of the property. Some examples include the Landscaping really needs work, flags flying outside bad condition, improved decor on main floor, have a great outdoor space but when we were there cushions laying everywhere, nothing was wiped down outside, inside restaraunt rails did have good food. If some investment was made in the property it would be so much better. This makes me think this is lack if corporate funding to help their local team improve the property. Location is not great for walking. I felt very safe at the hotel but surrounding neighborhood sketchy. As a long time Hilton Diamond, this makes me uneasy to stay at another curio property. This is the second property this year that really doesn’t live up to Hilton expectations.
AastridellisThe downtown location offers everything within a walking distance. The staff is very, very welcoming, helping and friendly. The cost for parking is expensive, mostly you have to go get the car yourself. The hotel is outdated and the furniture throughout the hotel has seen better days., The room was clean, basic amenities were available. For a business trip, this hotel offered what you need, a clean room, safe parking, good location, helpful and friendly staff. The breakfast is in cooperation with a restaurant which charges an insane amount of money for breakfast (it's not worth it); the coffee available in the lobby is ok. If you look for a great breakfast or coffee place, there is a restaurant called Maple Street Biscuit Company around the corner, 3 minutes to walk, they have excellent coffee and great food, the welcome is superb and the atmosphere great! During my next business trip to Chattanooga I would stay at a different hotel.
SSabrina RI honestly would like to know how this hotel is still open. First and foremost the front desk evening attendant was kind. Upon entering our room #116 the first step we took after opening the door was an awful smell. It was a mixture between sweat, smoke and funk. I had brought some Lysol spray with me so I just sprayed it in the air to kinda freshen the room and just kept quiet. Then the loud all night banging we kept hearing was so bad it woke me up 4 times from my sleep. The breakfast was not the best but not the worst. The lady who was handling it was the sweetest lady and she greeted each person with a smile. Yet every time we walked back to the room that smell was there. Then the shower in the room didn't work at all. We were only able to take baths. So the morning of our check out, keep in mind it's me, my 10 year old and my 8 year old who was the reason we were there for his birthday weekend. When we were checking out the front desk attendant told me the manager called her and told her to charge me a cleaning fee. I asked for what and as I was walking back to to the room the manager walks past me so I turn around and asked what was she talking about a cleaning fee. She started off by saying the room was a mess. Then she told 4 lies to my face as if I just hadn't walked out the room. She said there are pizza boxes everywhere. I said there is 1 pizza box in the room and it's sitting directly on top of the microwave. Where should I have put it? She didn't answer. Then she says there are bath and pool towels all over the floor and bathroom floor. My reply was, yes, they're towels where did you want me to put them? Again she didn't answer then she said and there's candy wrappers on the floor. I said mamm, my two sons ate Welcher's fruit snacks and the wrappers are on the floor. They are kids. There was no garbage bag because it was full a day ago so I took the garbage out myself the day before and no one came in our room at all to clean or tidy it up in the 2.5 days we were there. Not once did anyone check on our room or bring any trash bags or clean toweis. So when I started asking her why was she charging me a cleaning fee. The room itself was not dirty at all. There was no food, trash or anything wrong with that room besides the bed being unmade. Her response was I'm not gonna argue with you. I'm charging you a fee because it's gonna take her an extra hour to pick up the towels and clean the room. I let her know I was a manager for at an IHG HOTEL for 5 years and I've never seen, heard or treated anyone like that. Then she just walked off. I will be contacting corporate about it. After doing some research and reading reviews I see she has done this to several people who've stayed there. Many times. This hotel charges you extra money for any reason at all. I've never seen anything like this. The fact that I kept my mouth shut about being put in a smelly room with no shower and no housekeeping during any point of my stay to then charge me ext
The Mainstay Suites in Chatanooga TN was a great place to stay for a night. The rooms were big and spacious, comfy, soft beds and a nice kitchen for cooking away from home. There was even this nice red couch for hanging out on. There isn't any breafkast in the morning, but they are located next to plenty of great places to scope out.
EETSingIt is cheap and near to highway but from downtown. This hotel is near to Ruby Falls. Free breakfast provided but the time is too short from 6 to 9am. We didnt manage to try this hotel breakfast. Indoor pool is good the temperature just nice.