Air conditioning was set to 19C and even if you reduced the temperature, it would reset back to 19C a few seconds later. There was a sign next to it saying it will set back to 19C if the room is not occupied to be eco-friendly. However, the duvet was thick and too warm. I had to remove the duvet and open the window, which made it noisy as the hotel is just off the main road.
There was also building work being done in the room directly above mine. The building works continued from about 2pm to 7.30pm on day 1 and started at 9am on day 2, and not even wait until 11am checkout time.
Overall, really uncomfortable stay with lack of consideration to have customers in rooms next to the building works. The hotel was not full, in fact it seemed empty based on the car park, bar and restaurant.
The restaurant only had pizzas on offer and they looked very dry. I looked around at other customers plates and all of them had cut off the very dry crusts. The pizza base was clearly not fresh.
The hotel decor is however amazing and well thought through, keeping to the 1920s Gatsby theme. The complimentary tea infusion drink in the lobby was refreshing. The staff were superb and very friendly and professional. The hotel was very clean. I just wish I could have slept.
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