Hotel Bella Grace/Charleston Historic District

When we arrived at the hotel and checked in. We enquired about the breakfast which was included in the booking. We were suprised to find out that there wasn't actually a breakfast. You got this card, and every morning you could pick out one item out of their "supermarket". The "supermarket" was basically a minifridge and freezer, and a couple of shelves. Here you could find little cups of icecream, frozen minipizza, water, cola, and things like crisps and m&m's. This is hardly a breakfast. And you could only take one item, not even a drink and a snack. We said that this was not what we expected when we made the booking with breakfast included. The receptionist didn't even apologize just stated that the information on the website was old from 2021 and that they hadn't gotten around to changing it. We decided on this hotel because the breakfast was included. It was a pretty expensive booking. With over 400 dollars per night you would expect at least and nice breakfast or apologies and compensation. At the end we just took a bottle of water in the morning and had breakfast elsewhere.

No maid service for for one of our 5 days. No laundry service at all, no breakfast at all. Much lower level of amenities than I expected for the price.

Very unique hotel. The valet and front desk staff was excellent. They very helpful.

This is my fourth stay at Hotel Bella Grace and this experience did not meet my expectations in terms of the cleanliness and quality of furnishings in my room. Luckily, I travel with sanitizing wipes and spray but I should not have to clean obvious stains or marks off of the toilet, walls, and shower upon arrival.

What a nice boutique hotel! We loved our room, the location in Charleston, and the friendly staff.

hotel is very small . be prepared for small spaces while navigating through

This is a great and quaint spot. Really pretty and special experience. Thanks

The hotel was very clean and the rooms were large and comfortable. It’s about 10 minutes walking distance to Charleston market, king’s street night life and Charleston museum. What we didn’t like about the hotel was the lack of information. The staff didn’t seem either helpful or knowledgeable. In addition to that, when we called the reception desk to let them know it takes for ever for the shower to get warm or there is no shampoo in the container, no body answered the phone. The rooms are not very quiet. You can hear elevator and people’s talk in the hallway.

Liked it very much! Clean, quiet, attentive staff, room cleaned every day plus clean towels, wonderful location.