Verified traveler
8 ตุลาคม 2023
Though I was hoping for a better experience based on the rating and pictures depicted, I can honestly say I regret not doing more research before booking my stay. Stained backboard (with some kind of bodily fluids), bug found in the curtains, misaligned dropped ceiling tiles and Im pretty sure I heard some kind of animal walking on that that dropped ceiling at night. By far one of the worst experiences I’ve ever had. The room looks dated and nothing truly appears to be cleaned beyond towel and bed sheets. Hotel staff did reach out to check in how my stay was, and I did express to them exactly how I felt. Though they may have tried to help, unfortunately there was nothing that could be done to resolve my disappointment; particularly with adjustment to my bill since I had prepaid through this app. Overall this place is gives off more a mediocre/ crappy motel vibe than the semi luxurious hotel they portray themselves to be.
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