Tru by Hilton Chapel Hill

It’s a nice hotel, clean and welcoming, breakfast is fine as usual.

全新的酒店，非常舒適。在美國，裝修超過十年的酒店，容易踩雷。

還不錯，很新。早餐簡單。

Cute little hotel. Very clean and staff was friendly. Complimentary breakfast was really good. However, The TV was not working and my room was not cleaned nor the towels changed. Called the housekeeping number and it was constantly busy.

Television did not work and the shift manager could not get it working. Shower the next morning was tepid at best. I did receive a refund for half my stay so far. I have not heard back from management about the remainder of my refund.

Hotel fairly new. Very clean! Woman helping with breakfast very helpful. Front desk workers were unfriendly both at check in & out. Barely spoke to me & acted like I was an annoyance interrupting them doing nothing. Directly next to highway which was convenient although not picturesque. Pictures on site showing outdoor tables & patio do exist but are overlooking highway. Not a lot directly next to hotel but very convenient location. Plenty of parking. Rooms were modern.

Sam from the front desk greeted us every evening with smile and did an excellent job in making our stay wonderful. Also Mary provided great service. The hotel over all is a nice place to stay.

Great stay. The young lady at the desk remembered me from my September visit. I was so impressed. Great customer service even under pressure. The TV died. The maintenance man, who already left and was home, came home and replaced it immediately. Manager was so nice and comforting. I came to memorize my 9yo granddaughter…. Everyone couldn’t have been nicer.

First time trying a True Hotel…..I’m impressed. It had a lower price than most of the other hotels in the Chapel Hill area but it had good reviews so I figured I’d try it out. I guess it would be considered a no-frills kind of place but I think it’s pretty nice, very clean and very modern type facilities.