โรงแรมใกล้ La Cesenate Conserve Alimentari Spaในเชเซนา

Soggiorno molto consigliato! Nonostante le recensione negative io consiglio molto per la mia esperienza! Ho soggiornato con i miei bimbi in all inclusive! Camera confortevole e ottima pulizia Cucina molto buona e il personale davvero cordiale e a disposizione!! I ragazzi di sala davvero gentili!! Comodo alla spiaggia e al centro Se avrò la possibilità tornerò!

We had just stayed at the hotel's 4☆ sister hotel Miramonti in Bango Di Romango and were so impressed with the service and food. It was an accident to book Grand Hotel Da Vinci. We were hoping for great things and the hotel lobby and enterence were lovely. We arrived at the impressive gates to the hotel to be told we had to go down a side street to what looked like a piece of waste land. OK, not a big issue. You then have to walk round the back of the hotel, where the staff were all smoking and shouting, where the workmen and bins were. And walk round a tented part of the hotel held together with wood. Not a great first impression. The reception staff were friendly but more proficient than affording personal service, so different to the Miramonti. We were told the restaurant was open for dinner from 19:30-21:00. Later we went back to the reception to book a table for dinner to be told, the restaurant was closed for a private party and we could eat in the room or lobby bar. The lobby bar had no character and literally is just part of the lobby. What 5 ☆ doesn't have another restaurant or the facility to put another room together for guests to dine in?? We were not amused. The room was spacious but a bit well!! Italian OTT. The view was over a roof top. There was 1 welcome cake for two people. No complimentary water nor tea or coffee facilities. Again not really 5 ☆ The terrace and outside pool was wonderful. Really gorgeous and well set out. Must be wonderful in summer. After the wonderful spa at the Miramonti and the thermal spa, we were so looking forward to the pool and spa as it looked stunning in the picture, from a distance it looked nice but it really need attention. Total lack of maintenance and care. See photos. At breakfast, it was 'adequate ', but as there were only a few guests there, it was a good opportunity for the staff service to shine, but we had to ask twice for a person to cook the omelettes, when the waiting staff entered the kitchen their was loud shouting, laughing etc as if there were no guests present. Very bad impression. What makes a hotel 5☆ is not the size of rooms, not the building or stunning external pool it is; the total attention to detail and to the customer experience and this hotel doesn't have that. It has the appearance of a 5☆ but for Northern Europeans, used to attentive and responsive service and an attention to detail, it is more a 3.5☆.

Lovely hotel in Cervia. We were there for 6 nights for the annual Ironman competition in Cervia. The hotel entrance is stunning with marble and glass. It is across the street from the beach with easy access to the multiple beach resorts. The staff is most welcoming and bi-lingual. The rooms are on the small side but this is the normal standard for Italy. Location is a bit of work as the train station is about 1.3 miles from the hotel and you either need to take a taxi or walk (30mins). The food is outstanding. The breakfast buffet is great with coffees, juices, Prosecco, dozens of types of pastries/breads, lots of fruits, yogurts and several hot items. If you get the half board which includes dinner this is an amazing deal (normally 38€ per person). The dinner includes a hot/cold appetizer salad bar, and 1st and 2nd entree and a dessert bar. Beware as the food is very good and we overate every night! The wait staff was terrific and knew every night to bring me a glass of red wine with my dinner. If we return to Cervia this is a must stay!